We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,089 reviews.
No comment left by this customer.
09/06/11
Easy to use and very good value for money
09/06/11
It would be really helpful to know roughly what time of the day the parcel is to be collected. This is the ONLY thing I can fault!
09/06/11
The delivery was easy to arrange and the collection and delivery was quick and smooth
09/06/11
It would be better if you can collect early in the morning.
09/06/11
No comment left by this customer.
09/06/11
Disappointed that you are not prepared to handle LED TVs or fragile items as I need to get one from Surrey to Scotland.
09/06/11
No comment left by this customer.
09/06/11
please issue the labels quickly.....
09/06/11
No comment left by this customer.
09/06/11
Picked up and sent perfectly as usual
09/06/11
No comment left by this customer.
09/06/11
Excellent service, would like the option of Paypal payments.
09/06/11
good service no issues will use again
09/06/11
ALWAYS COLLECT ON CORRECT DAY AND DELIVERED - 5 STAR SERVICE
09/06/11
No comment left by this customer.
09/06/11
ALWAYS COLLECT ON CORRECT DAY AND DELIVERED WITHIN2 DAYS OF COLLECTION - 5 STAR SERVICE
09/06/11
No comment left by this customer.
09/06/11
i asked for a morning pickup but carrier office did not pass message on to driver so waited in extra 3 hrs.
09/06/11
No comment left by this customer.
09/06/11
No comment left by this customer.
09/06/11
Again Citylink didn't pick up on the day they should, but after chasing, the day after. As usual was agency driver. Not Parcelmonkeys fault.
09/06/11
No comment left by this customer.
09/06/11
Very impressed so far, great value for money
09/06/11
Great Service, good value, only improvement could be collection time slots
09/06/11
No comment left by this customer.
09/06/11
great service need citylink to be quicker printing label....
09/06/11
good, would be useful to know if pick up could be am or pm
09/06/11
No comment left by this customer.
09/06/11
We continue to receive perfect service from Parcel Monkey and CityLink - thanks to everyone in the team
09/06/11
No comment left by this customer.
09/06/11
No comment left by this customer.
09/06/11
Very professional and reliable service
09/06/11
No comment left by this customer.
09/06/11
No comment left by this customer.
09/06/11
fast and efficient ,very pleased
09/06/11
great service, very easy to use and cost-effective
09/06/11
excellent service
09/06/11
Another transaction carried out superbly...... picked up and safely delivered, thanks.
09/06/11
parcelmonkey done there part, but the courier took longer than expected to deliver
09/06/11
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