We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,241 reviews.
paid more send a parcel next day delivery waiting 3 times not collect need me travel 25M to your Office no response no compansion very poor
27/06/11
No comment left by this customer.
27/06/11
All fine once we got the account set up which caused a few problems
27/06/11
very pleased with service.thanks
27/06/11
No comment left by this customer.
27/06/11
It took too long to send me the confirmation and it did not arrive until late morning of the delivery
27/06/11
Very pleased with service. Pick-up as promised and delivered when next day. Will definitely use service again.
27/06/11
great till you try to claim on the insurance, 28 days to decide to refuse, but offered post cost refund, another 28 days still no refund
27/06/11
As before, good prompt service
27/06/11
No comment left by this customer.
27/06/11
No comment left by this customer.
27/06/11
Great service!
27/06/11
excellent value, speedy service
27/06/11
tHANK YOU FOR A GREAT SERVICE ONCE AGAIN ALWAYS ON TIME AND ALWAYS DELIVER WHEN THEY SAY THEY WILL HIGHLY RECOMENDED
27/06/11
Service is excellent. I don't have any suggestions to improve an already very good service!
27/06/11
No comment left by this customer.
27/06/11
No comment left by this customer.
27/06/11
Payment system took a couple of attempts (weird errors about saving details)
27/06/11
1st class
27/06/11
Excellent service as always. Keep it up.
27/06/11
No comment left by this customer.
27/06/11
No comment left by this customer.
27/06/11
the parcels was collected fine and got to my customer next day great service
27/06/11
No comment left by this customer.
27/06/11
No comment left by this customer.
27/06/11
No comment left by this customer.
27/06/11
No comment left by this customer.
27/06/11
Good service - collection Dd
26/06/11
cheaper courier prices and state + vat already on site not just when you get to checkout
26/06/11
No comment left by this customer.
26/06/11
No comment left by this customer.
26/06/11
Cheap, great faultless service
26/06/11
pickup and delivery by city link all went perfectly. thanks.
26/06/11
it just ket better
26/06/11
Great. Again!!
26/06/11
More space to write notes (perhaps to ensure that they will more likely be paid attention to upon delivering?)
26/06/11
More Care is required at the depots with items that are clearly marked as fragile
26/06/11
can`t really suggest anything, well pleased with the many deliveries done by yourselves, a great service.
26/06/11
Excellent service, will be using again.
26/06/11
No comment left by this customer.
26/06/11
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