We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,748 reviews.
Excellent service and great prices. Will definitely use again!
10/06/11
quick delivery cheers
10/06/11
No comment left by this customer.
10/06/11
5 stars service, thanks.
10/06/11
good service many thanks
10/06/11
No comment left by this customer.
10/06/11
perfect pick up and delivery. thanks again
10/06/11
No comment left by this customer.
10/06/11
Excellent serv
10/06/11
V poor service, no support from PM, complete confusion with the courier, had to deal with personally all week. Doubt I'd be using u again
10/06/11
Courier didnt collect on the Monday. Phoned tuesday and all they said was sorry the driver was too busy. Did collect tuesaday though
10/06/11
No comment left by this customer.
10/06/11
Always great service and value from Parcel Monkey and City-Link.
10/06/11
Collected on time, delivered exactly as requested and very prompt.
10/06/11
courier failed to turn up on 2 days and blatently lied about not being able to collect the item. utterly appaling
10/06/11
Can't fault the service
10/06/11
excellent value, speedy collection and next day delivery
10/06/11
Hassle free, simple service at a good price.
10/06/11
Was not going to use again ,but after last few parcels totally exonerated
10/06/11
No comment left by this customer.
10/06/11
No comment left by this customer.
10/06/11
No comment left by this customer.
10/06/11
Contacted Courier Park Royal depot 4 days consctively; reprnted collctn docs & still no collection; it's pathetic; like yr complnts prcdre
10/06/11
No comment left by this customer.
10/06/11
Easy online order, was collected and delivered with no issues or problems - first class service
10/06/11
I sent a hardwood storage chest which was very well wrapped and even marked as fragile.The customer received the parcel broken,terrible !!!
10/06/11
fantastic thanks
10/06/11
Quick & easy.
10/06/11
No comment left by this customer.
10/06/11
Confirmation took an age to arrive, eventually arrived at about 3am, as a result I didn't think anyone was comingmissed the courier
10/06/11
very good service, thank you :-)
10/06/11
Quick and trouble free service. Thanks!
10/06/11
Quick, easy, reliable. Slightly slow website, slightly clunky interface, but great service!
10/06/11
No comment left by this customer.
10/06/11
The overall service is excellent. It is only when things ocassionally go wrong it can be difficult to contact you quickly for a response
10/06/11
I was sketpical of the price, being so cheap, but PM really surprised me. Excellent service from start to finish. Will be using again! Ty!
10/06/11
great first time i have used your website. no problems. will use again. thanks
10/06/11
No comment left by this customer.
10/06/11
No comment left by this customer.
10/06/11
Keep the service and the price low, then we can afforde to use parcel Monkey
10/06/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
