We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,089 reviews.
PacelM. was flawless. CityLink didn't leave card for missed del, so took a few days to find parcel
15/06/11
very good very trustworthy helpful
15/06/11
No comment left by this customer.
15/06/11
Being able to specify a time slot for collection would improve the service (even just a.m or p.m)
15/06/11
Couriers that allowed customers to leave a parcel in a 'safe place' for collection.
15/06/11
excellent, collected on time, cheers
15/06/11
i had to call twice to chase for the collection to happen
15/06/11
Great service, as always :o)
15/06/11
Very good, reliable pick up and delivery
15/06/11
No comment left by this customer.
15/06/11
Fantastic service, yet again.
15/06/11
A later time for booking a collection would be better.
15/06/11
Excellent service will definately use again.
15/06/11
No comment left by this customer.
15/06/11
many thanks picked up four parcels yesterday all delivered today
15/06/11
brilliant seemless service as always
15/06/11
No comment left by this customer.
15/06/11
No comment left by this customer.
15/06/11
No comment left by this customer.
15/06/11
this parcel was collected on 9th. it has still not been sucessfully del. 2day is the15th. many phone calls later we hope to pick it up tom.
15/06/11
No comment left by this customer.
15/06/11
Would be nice to have a smaller collection time frame eg within a 2 or 3 hour known slot.
15/06/11
No comment left by this customer.
15/06/11
No comment left by this customer.
15/06/11
Excellent service. Would recommend to anyone! Thank you for your service.
15/06/11
No comment left by this customer.
15/06/11
great service, prompt & good value for money,
15/06/11
No comment left by this customer.
15/06/11
No comment left by this customer.
15/06/11
We think you did brilliantly. It was a painless and perfect service from beginning to end so there you go! Thank you!
15/06/11
No comment left by this customer.
15/06/11
Exactly "as it said on the tin" - dissapointed there were no monkeys though
15/06/11
No comment left by this customer.
15/06/11
No comment left by this customer.
15/06/11
No comment left by this customer.
15/06/11
Having an approximate collection time would be useful
15/06/11
Fairly new to Parcel Monkey but no complaints with service so far. Ordering is pretty straightforward and price options seem excellent.
15/06/11
Very Good, As per usual thank you!
15/06/11
Second time used. Same result. Excellent. Will definitely use more!! A*
15/06/11
No comment left by this customer.
15/06/11
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