We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,813 reviews.
City Link failed to collect on the booked date. I had to rearrange the collection for the following day. Obviously not your fault, but......
26/06/11
EXCELLENT AGAIN. REDCAR
26/06/11
This is the first time I have used your service. It was great, totally efficient and easy even for me!!!
26/06/11
Its the first time using your site, i got a bit lost when it came to printing lable, but other then that, was excelant . will using again.
26/06/11
No comment left by this customer.
26/06/11
the only bad thing i can say, having quoted your carriage quotes to buyers from abroad, booking it the price rockets due to 'remote adress'
26/06/11
a very good service no prolems
26/06/11
As usual, did not disappoint.
26/06/11
well done
26/06/11
No comment left by this customer.
26/06/11
let costumers know the approximate time of the parcel collection
26/06/11
Good price, reasonable service. You quoted 2/3 days to Italy it took 5. Tracking was impossible on-line, had to phone DHL 3 times on mobil
26/06/11
No comment left by this customer.
26/06/11
You realy need to allow the customer to be able to specify the collection time so that they don't have to wait in all day.
26/06/11
No comment left by this customer.
25/06/11
I had actually been ripped off and needed to get the parcel back which after one phone call you did for me so thanks.
25/06/11
very good
25/06/11
Amazing! Couldn't ask for a better price or better service! Thank you!
25/06/11
Really great service yet again!! Thank you very much for being so efficient!!
25/06/11
Used City Link next day - customer reported goods arrived on time and no problems
25/06/11
worked fine
25/06/11
Keep up the good work!
25/06/11
the service was smooth and easy.
25/06/11
Spot on thanks.
25/06/11
Excellent service
25/06/11
No comment left by this customer.
25/06/11
Excellent service as always
25/06/11
One of the easiest ways in the world to ship parcels. Thanks very much.
25/06/11
2nd time I've used your service and i will use you again, i am recommending you to friends and family. Excellent.
25/06/11
you achieved delivery when a customer did not help much to receive the item tks
25/06/11
quick and easy service
25/06/11
you answered all my questions quickly and delivered a superb service thank you!
25/06/11
No comment left by this customer.
25/06/11
Minor problems with CityLink and their not being able to locate the original postcode. Parcel Force nor the Post Office have issues with the
25/06/11
No comment left by this customer.
25/06/11
No comment left by this customer.
25/06/11
No comment left by this customer.
25/06/11
Excellent once again
25/06/11
I was at home from morning and courier not another courier. The same situation was already 3 times.
25/06/11
No comment left by this customer.
25/06/11
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