We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,089 reviews.
Excellent service. Only issue was it wasn't very clear when booking what day it would be collected
17/06/11
Does exactly what it says on the tin - though some confirmation of the courier coming at specified date would be better!
17/06/11
very good.
17/06/11
No comment left by this customer.
17/06/11
Polite, quick and efficient. Job done.
17/06/11
Fantastic Service, A Highly Recommended Company 5*
17/06/11
Buyer wasn't in to collect, driver rang me as requested. I then chased buyer and he collected. Very happy with service. Thanks!
17/06/11
Excellent as usual.
17/06/11
No comment left by this customer.
17/06/11
No comment left by this customer.
17/06/11
No comment left by this customer.
17/06/11
EXCELLENT service! Couldn't believe how quickly + well organised it all was AND delivered as promised before1pm on Saturday! Thanks 2 U all!
17/06/11
No comment left by this customer.
17/06/11
No comment left by this customer.
16/06/11
very good, very good value for money, will use parcel monkey everytime now
16/06/11
Good Service and on time...
16/06/11
item has not been collected on two occasions and is still awaiting delivery. I am now pursuing for a refund
16/06/11
Great service, thanks.
16/06/11
No comment left by this customer.
16/06/11
On time, very happy wit this service...sure will use it again.
16/06/11
No comment left by this customer.
16/06/11
No comment left by this customer.
16/06/11
Had to phone CL to ? why parcel had not been collected on specified date. Was told an absent collegue had cancelled the order! Had to rebook
16/06/11
Fantastic service will deal again thanks
16/06/11
No comment left by this customer.
16/06/11
No comment left by this customer.
16/06/11
when i book a parcel can you make it send the shipping label via email to the sender's email?
16/06/11
No comment left by this customer.
16/06/11
Would very much appreciate if you answered emails have sent 3 and not had one response although do know what to do now. Thankyou for your se
16/06/11
As always, prompt courteous service 5*
16/06/11
No comment left by this customer.
16/06/11
No comment left by this customer.
16/06/11
No comment left by this customer.
16/06/11
No comment left by this customer.
16/06/11
I booked a parcel collection but ending p having to drive 20 miles to take the parcel to the courier depot, because they were late
16/06/11
As before, it's a great service which could only be improved with allocated pick-up time slots.
16/06/11
Excellent service, wont use anyone else been that pleased with every order placed.
16/06/11
No comment left by this customer.
16/06/11
perfect:)
16/06/11
Good service as always
16/06/11
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