We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,089 reviews.
parcels haven't been colected !!
20/06/11
excellent service will use again ...
20/06/11
On time, very helpful courier and delivered on time........perfect!
20/06/11
Excellent service, prompt collection.
20/06/11
No comment left by this customer.
20/06/11
ALWAYS ON TIME VERY VERY GOOD SERVICE
20/06/11
Could pick up quicker
20/06/11
No comment left by this customer.
20/06/11
No comment left by this customer.
20/06/11
Parcels delivered OK, but some confusion over pick-ups.
20/06/11
VERY POOR - NO COMMUNICATION TO SAY PARCEL LOST EVEN THOUGH Courier CLAIM TO HAVE TOLD YOU!!
20/06/11
very good service
20/06/11
the parcel is still at my house twice the driver did not arrive inspite of us callin 3 times and being assured he will be there shortly
20/06/11
Good service, as usual.
20/06/11
No comment left by this customer.
20/06/11
reasonable price, pick up good, tracking accurate and label printing makes for an easy an efficient service
20/06/11
Excellent,fast and efficent service as always,simply the best there is,my absolute favourite postal partner,thankyou so much.
20/06/11
fabulous service, quick almost instant, great price, will use again and recommend to others
20/06/11
A+
20/06/11
No comment left by this customer.
20/06/11
No comment left by this customer.
20/06/11
excellent
20/06/11
Wonderful!
20/06/11
Quick service, as always. However, City Link managed to bash up the parcel quite badly.
20/06/11
Excellent service!
20/06/11
No comment left by this customer.
20/06/11
very good service, and i would use them again.
20/06/11
Very happy with the service.
20/06/11
last order didnt work properly, after ordering and waiting for over 10 hours the system still said awaiting citylink
20/06/11
No comment left by this customer.
20/06/11
I have been very impressed with the service I have received and the delivery of my parcels. I will continue to use and recommend to others
20/06/11
good service
20/06/11
No comment left by this customer.
20/06/11
No comment left by this customer.
20/06/11
speed of delivery and price fantastic, only suggestion is to provide estimated collection time slot when order accepted
20/06/11
No comment left by this customer.
20/06/11
To be honest I am amazed that it was so easy, very competitive price, fast and efficient service, I will definitely be using you again!
20/06/11
No comment left by this customer.
20/06/11
Excelelnt service always collected on the day arranged and always delivered well within timescales
20/06/11
Apparently two of the vases were completely smashed. Awaiting photogrpahic eveidence for insurance. HB
20/06/11
Our Response: Please ensure you read the prohibited items list before sending - it's there to help by advising against sending items that will likely be broken by a courier service.
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