We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,445 reviews.
No comment left by this customer.
23/06/11
No comment left by this customer.
23/06/11
Terrible service, no reply to emails, item not collected, phone calls and refunds promised never happened, lies told!!!! What more ?????????
23/06/11
Website is slow compared to competitors, why is there no postcode search for address?, takes too long when sending multi parcels
23/06/11
Ensure the collection driver actually knocks the door instead of just putting a yodel sheet thru letterbox which doesn't link to PM ref no:!
23/06/11
It was a father's day present and should have been delivered next day, no card left so Dad couldn't collect, ended up receiving monday.
23/06/11
No comment left by this customer.
23/06/11
excellent service and value
23/06/11
No comment left by this customer.
23/06/11
No comment left by this customer.
23/06/11
would have been good to offer same day collection like interparcel, booked just after midnight but had to wait until next day for collection
23/06/11
Thankyou!
23/06/11
it would be helpfull if you took pay pal .
22/06/11
EXCELLENT PICK AND DELIVERY AND WOULD DEFINATLY USE YOUR COMPANY AGAIN
22/06/11
Excellent service as always
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
Collected on time, delivered on time. Fantastic! I find Citylink are the best couriers
22/06/11
Perfect performance. Parcel arrived next day, spot on !
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
I booked through you for Courier then tried to track the parcel to be told YOdel were carrying it I don't even know if delivery has occured
22/06/11
Excellent value. Collected early in the morning and delivered in excellent condition. Would recommend to anyone.
22/06/11
Excellent service, very helpful collectors, thanks
22/06/11
Good service, email was a little delayed but the service was good. I will be back for more!
22/06/11
No comment left by this customer.
22/06/11
Excellent service as always. :-)
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
prompt collection and delivery/ good feedback from customers /very pleased with service
22/06/11
Overall I was happy with the price and service. Only negative was I couldn't edit or print on your proforma invoice. Will use again.
22/06/11
very fast and excellent value
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
It wasn't clear until I had paid that the pickup window was a full day and could not be specified - needs to be clear before purchase
22/06/11
fantastic as arranged no probles-cheap and very polite--thanks
22/06/11
Excellent service and at a very reasonable cost. You had beaten all competition hands down, well done.
22/06/11
No comment left by this customer.
22/06/11
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