We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,089 reviews.
It wasn't clear until I had paid that the pickup window was a full day and could not be specified - needs to be clear before purchase
22/06/11
fantastic as arranged no probles-cheap and very polite--thanks
22/06/11
Excellent service and at a very reasonable cost. You had beaten all competition hands down, well done.
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
Customer was over the moon - so were we!
22/06/11
No comment left by this customer.
22/06/11
Efficient service with an informative, well laid out site.
22/06/11
Your service was effecient and faultless thank you.
22/06/11
Quick and efficient service 10/10!
22/06/11
Driver arrived 5.30pm. Confused but took two scheduled parcels. Next day, another driver arrived to pick up other parcel. Not good enough!
22/06/11
Very good price but you failed to collect when you said. You said you'd called and there was no reply, but I am certain you didn't.
22/06/11
Cheap and easy dispatch of parcels. Efficient change of mis-type in post code to print new label. Picked up while I was out so convenient.
22/06/11
Your service was easy to use and fast and the traking information worked well - full marks to your courier for finding the destination
22/06/11
good delivery thanks!
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
Used about 6 times, easy to use, great discounts compared to others. City Link courier always friendly. 5 *****
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
Collection and delivery spot on. Thanks Parcel Monkey. :o)
22/06/11
No comment left by this customer.
22/06/11
would have been helpfull to be given a collection time
22/06/11
No comment left by this customer.
22/06/11
require postage labels quicker
22/06/11
No comment left by this customer.
22/06/11
Better than all the rest. Simple registration process was what swung it. thanks
22/06/11
What's in this for me, eh?
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
No comment left by this customer.
22/06/11
first class service as always, thank's.
22/06/11
No comment left by this customer.
22/06/11
excellent service will use again
22/06/11
I booked the item and nobody came even after various phone calls and having to re-book; not good for my business!
22/06/11
Exxcellent service citylink very efficient too
22/06/11
Thank you, I am very happy with the service, great prices as well. Will certainly use again
22/06/11
very pleased with the service.easy to use and dependable.
22/06/11
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