We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,758 reviews.
thank you
19/07/11
Collection and delivery speedy
19/07/11
No comment left by this customer.
19/07/11
No comment left by this customer.
19/07/11
The parcels were collected promptly in the morning and delivered the following day. We received the service we expected. Thank you!
19/07/11
very pleased with your quick and professional service, i will use you again and recommend your service, thanks
19/07/11
No comment left by this customer.
19/07/11
No comment left by this customer.
19/07/11
would be good to be able to contact you by phone
19/07/11
Excellent service very happy will use again
19/07/11
No comment left by this customer.
19/07/11
No comment left by this customer.
19/07/11
EXCELLENT AS ALWAYS DON'T SEE HOW IT COULD BE IMPROVED
19/07/11
thank you for a great service
19/07/11
Pick up times should be more precise. AM or PM would help
19/07/11
Some international carriers just don't need the paperwork that is stated needs to be printed off, i.e 3x invoices that i filled in by hand.
19/07/11
can we have a pre printed address sticker for us poor people that cant afford a printer
19/07/11
I have always found that Parcel Monkey are much more efficient than previous organisations i have used.Excellent service!!
19/07/11
picked up delivered hassel free again
19/07/11
As usual very good service all seems to be very efficient and working well
19/07/11
No comment left by this customer.
19/07/11
Perfect
19/07/11
nothing to improve in my opinion
19/07/11
Courier missed two appointments. Finally came after forceful phone call asking to speak to manager.
19/07/11
No comment left by this customer.
19/07/11
No comment left by this customer.
19/07/11
Well done! documents collected and delivered to time.
18/07/11
Always absolutely spot in. Wouldn't use any other company. Thanks!
18/07/11
All Good A+++++++++++++++++++
18/07/11
awesome
18/07/11
No comment left by this customer.
18/07/11
Didn't give option to choose collection time, didn't realise it was 8am-8pm till after had paid, so missed collection & took to depot myself
18/07/11
Always fantastic service
18/07/11
It would be nice to know when the parcel was likely to be collected. Ie first thing in the morning, Lunch time, mid afternoon, or late
18/07/11
Collected and delivered in good time by City Link
18/07/11
Longer trip to Devon than usual but still on time with City Link
18/07/11
the service provided is excellent, friendly drivers, no worries at all.
18/07/11
No comment left by this customer.
18/07/11
Excellent service, collected on time, superfast delivery, highly recommended to all....
18/07/11
good
18/07/11
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