We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
Brilliant Service, and very quick! Thank you!
14/09/11
Actual drivers being informed of the fact that sometimes it is PM they are being booked through
14/09/11
The online booking process is perfectly good. City Link have missed 5 collections in three weeks third party orders are not priority
14/09/11
Excellent, Faultless Service.... Very Happy!
14/09/11
great service, will use again
14/09/11
No comment left by this customer.
14/09/11
i'd like to ship a fragile item. dont think you do that.
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
excellent service for a cheap price. A collection time would have made the service better as a full day waiting is a wide window.
14/09/11
Overall I'm satisfied. Although I didn't get an email. And hard to follow my signed in status on your website. I'd use you again. Thank you.
14/09/11
Everything was very good. Prompt collection and delivery. Thank you.
14/09/11
RECOMMEND THIS SERVICE TO ANYONE. YOU THE BIUSSNESS
14/09/11
No comment left by this customer.
14/09/11
Great service, thank you !!
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
the parcel was not collected 3 days in a row and no reason or apology was given. unlikely to use again
14/09/11
No comment left by this customer.
14/09/11
Parcel Monkey has enabled us to get the best rates for only small quantities. Impressive service, thank you
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
best thing for me as it means I can shift large parcels with having to lug them around for postage.
14/09/11
No comment left by this customer.
14/09/11
I sent 3 parcels for next day delivery and a week later one has still not arrived!!!!!
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
excellent service, never had any problems
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
could do with a good few more characters when writing instructions for courier, quite often have to add to label
14/09/11
Package was left on the doorstep - would have been better if courier had waited a few moments for someone to answer the door
14/09/11
perfect transaction, superb service.....
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
excellent very good service
14/09/11
Great to do business with such a efficient company
14/09/11
Very pleased will be using the service again
14/09/11
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