We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
If we hadn't chased our first collect at 5pm last wednesday, it wouldn't have got collected.
21/09/11
Parcel never got picked up had to take to depot myself. i have no tracking of th item on website
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
Most of our consignments have been brilliant but we did have one that went completely 'Pear -shaped' - a parcel to Spain, got there in end.
21/09/11
No comment left by this customer.
21/09/11
great as always
21/09/11
He came, you delivered.
21/09/11
pick up made but sothampton cancelled delivery. Very frustrating phone calls, delivery made 4 days late. No compensation offered
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
GOOD
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
20/09/11
excellent, easy to use service. will use again and would recomend!
20/09/11
dropped parcel at local depot,since then have phoned several times for an update on delivery,answered once didnt ring back,still dont know.
20/09/11
Cheapest came on time and followed instructions perfect
20/09/11
No comment left by this customer.
20/09/11
Fantastic very professional service thanks!
20/09/11
very good service parcel was bulky and has arrived in perfect condition
20/09/11
No comment left by this customer.
20/09/11
Very good service
20/09/11
better than last time, and still the cheapest.
20/09/11
No comment left by this customer.
20/09/11
Top class service.
20/09/11
First class service will use again many thanks.
20/09/11
No comment left by this customer.
20/09/11
No comment left by this customer.
20/09/11
When booking a pickup have a web page field for special pick up instructions eg. left in garage - knock on back door etc etc
20/09/11
1st class service all the way. Brilliant!
20/09/11
this parcel was collected when arranged, delivered next day. shame parcel monkey is not always like this!!!
20/09/11
Much cheaper & easier to use than Hermes & we like your friendly, reliable staff, thank you.
20/09/11
I contacted Parcel Monkey after a bad experience with a shipping company. This site found me a much better price & service so I'm converted!
20/09/11
No comment left by this customer.
20/09/11
Worked just like it should
20/09/11
My parcel was collected early in the morning by a very pleasant gentleman. The parcel arrived at its destination the next day as promised.
20/09/11
Fast and reliable. Thank you.
20/09/11
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