We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
in your "pick up today delivery tomorrow" service within UK please mention that this does not apply if you book after 10 am
20/09/11
No comment left by this customer.
20/09/11
Courier Maidstone never turned up to collect the parcel. went to their depo two days later and dropped it off
20/09/11
Paid for same day collection, driver didn't turn up. Had to rebook. 4th time this has happened. Won't use any more.
20/09/11
5stars again boys! Keep up with the good work! Will use again.. Thanxxxx!
20/09/11
No comment left by this customer.
20/09/11
No comment left by this customer.
20/09/11
A very good servie. The system is nice and easy to use.
20/09/11
first class service again
20/09/11
No comment left by this customer.
20/09/11
Parcels delivered to wrong address and still not redelivered. Possibly the worst service I've ever had the misfortune to experience.
20/09/11
No comment left by this customer.
20/09/11
just right thanks
20/09/11
give us a at least 2 lines for delivery notes
20/09/11
great service , will use again , thanks
20/09/11
I have used parcel monkey for the last few months - so far so good. Only wish that Citylink could give an indication of collection times!
20/09/11
odd thing was broke but the person that packed the parcel could av done a better job of packin..Thanks normally a great service.. love Neta.
20/09/11
No different from usual.Collected and delivered next day.Easy
19/09/11
Royal mail want more than £17 and you did it for £7.92 and I didn't have to go to the post office. Myself and receiver of the parcel happy
19/09/11
No comment left by this customer.
19/09/11
No comment left by this customer.
19/09/11
long winded to book in more then one parcel but very good service
19/09/11
Slow delivery!
19/09/11
No comment left by this customer.
19/09/11
No comment left by this customer.
19/09/11
Always very happy with the service, the courier guy is always very chirpy which is nice to see.
19/09/11
Excellent service, easy to book on line & collection/delivery spot on. Recommended to anyone, especially fellow Ebayers.
19/09/11
I sent two out on Friday with City Link only one arrived on Monday makes me look bad,But your still the best value for money.will use again.
19/09/11
HI, THE LAST TWO TIMES IVE USED YOUR SERVICE MY PARCEL HAS ARRIVED A DAY LATE.
19/09/11
No comment left by this customer.
19/09/11
No comment left by this customer.
19/09/11
The tiles were smashed to pieces! Goods are unuseable because they were damaged in transit.
19/09/11
promise kept, but one of the parcel delivered was damaged on arrival
19/09/11
No comment left by this customer.
19/09/11
No comment left by this customer.
19/09/11
I am very impressed with the speed and reliability of parcel monkey and the prices.
19/09/11
excellent service good price will be using again and again and again and again
19/09/11
Great Service
19/09/11
As always spot on and the cheapest 5*
19/09/11
Easy website interface place collection, Decent parcel tracking, however pity you’re not able to pay using PayPal is this day and age of e
19/09/11
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