We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
Best service by a mile. Cheap and reliable. Superb value for money.
20/09/11
No comment left by this customer.
20/09/11
No comment left by this customer.
20/09/11
collected when expected and delivered next day
20/09/11
Excellent!
20/09/11
easy to use website and submitting dimensions for parcel
20/09/11
Very happy with the service so far
20/09/11
How can you improve something that is already perfect ? Thank you. Very satisfied.
20/09/11
No comment left by this customer.
20/09/11
THE NAME SAYS IT ALL !!! YOU PAY PEANUTS YOU GET ??????? THERE IS NO CONTACT NUMBER FOR A REASON.BE AWARE YOU HAVE BEEN WARNED.NEVER AGAIN
20/09/11
Usually great. Always pick up/drop off on time. Great value for money. This time though, item was slightly damaged in transit.
20/09/11
Excellent service delivered in Edinburgh next day just after 10.00am, will use again.
20/09/11
No comment left by this customer.
20/09/11
Friendly couriers. Great Service. Very efficient delivery's and tracking service. Well done Parcel Monkey-City Link
20/09/11
As always perfect and friendly driver
20/09/11
No comment left by this customer.
20/09/11
No comment left by this customer.
20/09/11
Excellent service. Very easy to book collection and delivery. Many thanks, I will use you again.
20/09/11
Thanks for your great service!
20/09/11
No comment left by this customer.
20/09/11
THE *BEST* OF THE *BEST* YOU NEVER LET ME DOWN! THANKYOU ONCE AGAIN! *G7-GALVANISED-CAPRI-DESIGN*
20/09/11
HAD TO WAIT IN ALL DAY FOR VAN THAT CAME MID AFTERNOON.PARCELS ARRIVED IN GOOD CONDITION NEXT DAY.
20/09/11
Very goog service
20/09/11
Very efficient great service thank you
20/09/11
No comment left by this customer.
20/09/11
No comment left by this customer.
20/09/11
No Problems
20/09/11
overall was good, but it would be much better if you were giving the approximate time of the arrival of driver to pick up the parcel!
20/09/11
collected and delivered as advised thank you
20/09/11
Great, and the Citi Link driver is polite and pleasent
20/09/11
The delivery courier only delivered the parcel when the recipient stopped them and checked the van, as it was not on the drop list.
20/09/11
No comment left by this customer.
20/09/11
No comment left by this customer.
20/09/11
My parcel was collected at 2.45pm and delivered at 10.28 the next morning I am very impressed with the service and with the price. Thank you
20/09/11
the tracking no didnt work with DHL so we took the number that was on the airway bill and could see it had been delivered and signed for ok
20/09/11
Great service again,,,,,suggestion! web site does not make absolutely clear am or pm collection!,,,,make clearer!,,Thanks.
20/09/11
No comment left by this customer.
20/09/11
time saver a1
20/09/11
I was totally amazed how cheap it worked out for me, I couldn't believe it until the parcle reached the other end :) happy customer indeed
20/09/11
as always 1st class service
20/09/11
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