We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
Good service, but would help if AM or PM collection could be specified. Thank you
28/11/11
No comment left by this customer.
28/11/11
Excellent service, price, and fast delivery, what more can you ask.
28/11/11
Good service but had to wait ALL DAY for the collection after 5pm. PLEASE advise am or pm collection, or better still, a 2-hour window.
28/11/11
A*
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
great service!
28/11/11
great service,will be sending more parcels soon.keep up the good work.thank you
28/11/11
No comment left by this customer.
28/11/11
very happy with the service, no complaints. thank you
28/11/11
COMMS BETWEEN YOURSELVES CLIENT AND COURIER WAS PRETTY POOR
28/11/11
Very happy with the service.
28/11/11
First class courier as always
28/11/11
No comment left by this customer.
28/11/11
As always, an excellent sevice.
28/11/11
Excellent service. All went according to plan.
28/11/11
No comment left by this customer.
28/11/11
we have had a few non pick ups and a case of double charging to sort out within the first month of using Parcel Monkey. The fact we cannot c
28/11/11
No comment left by this customer.
28/11/11
Excellent service
28/11/11
Great service - will be using them again for sure
28/11/11
Nice straight forward website (when you've used it a couple of times) and waaay better than parcel2go........
28/11/11
No comment left by this customer.
28/11/11
Got there safe and in time - thanks
28/11/11
good collections and deliveries thankyou
28/11/11
Speedy delivery, a no hassle way of sending large items. Would use again and recommend. Thank you
28/11/11
Easy to order. Fantastic label and tracking service. Reliable collection, Good price.
28/11/11
Pick up and delivery all as stated - within the time. Fragile goods were delivered safely.
28/11/11
No comment left by this customer.
28/11/11
Excellent as always - can't be faulted!
28/11/11
No comment left by this customer.
28/11/11
100% perfect every time, never let me down yet!
28/11/11
was very pleased with service although the insurance is very expensive
28/11/11
Cannot think how the service could be improved, excellent all round
28/11/11
Did exactly as said - collected on time, delivered on time. Thanks
28/11/11
Collection booked for Wednesday 23rd but parcel collected Tuesday 22nd - luckily sender was at home
28/11/11
No comment left by this customer.
28/11/11
Hassle free. I just take my parcels up to my local City Link at a time to suit me. Thanks
28/11/11
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