We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,355 reviews.
No comment left by this customer.
15/10/10
Great service. Always on time!
15/10/10
No comment left by this customer.
15/10/10
Excellent service and cheap!
15/10/10
Please include a postcode lookup service to speed up form filling and also add a tickbox to select collection from my registered address
15/10/10
The Citylink courier that picked up was very cheery and helpful getting my parcel out of my car, quick next day service
15/10/10
Service was good and difficult to criticise. Very good value for money.
15/10/10
No comment left by this customer.
15/10/10
Make it clearer (on homepage) about the 10.30AM cut-off time for same day collection with City-Link. Very good cheap service never the less!
15/10/10
very poor communication and problem solving.
15/10/10
i am very happy with parcel monkey pickup item always on time good service five stars
15/10/10
Excellent Super Service & Value
15/10/10
I can't fault your service.
15/10/10
Excellent Service ! Collected and Delivered as Stated - Very Impressed 10/10
15/10/10
No comment left by this customer.
15/10/10
No comment left by this customer.
15/10/10
Excellent, easy to use, really good value for money and has always been reliable
15/10/10
No comment left by this customer.
15/10/10
I found it very quick and easy, perhaps a note to say the parcel label will be able to print at the very end would be helpful?
15/10/10
Good communications and very esay to use Thanks
15/10/10
Was informed parcel missed delivery even though it was collected..
15/10/10
Parcel Monkey service was fine, however courier service was poor - over 50% of items arrived damaged, despite plenty of packaging
15/10/10
CHEAPER THAN YOUR COMPETITORS AND FAST DELIVERY TIMES
15/10/10
I felt let down parcels were not collected . I suggest a simple e-mail / phone call to say collection was not possible would improve service
15/10/10
No complaints so far. :-))
15/10/10
As I had used the service previously the parcel was picked up the day after - I was a bit dissappointed that the parcel was picked up 2 days
15/10/10
No comment left by this customer.
15/10/10
Collected within the allocated time. Delivered next day as promised. Excellent price to cap it all off. Cheers ;-)
15/10/10
you lie and Courier have let me down again nether of you can even be turefull i have now started to use myherms
15/10/10
No comment left by this customer.
15/10/10
ITEM PICKED UP ON TIME GOOD SERVICE THIS TIME ROUND
15/10/10
No comment left by this customer.
15/10/10
No comment left by this customer.
14/10/10
No comment left by this customer.
14/10/10
same day collection would be better if it was cut off at say 1pm or maybe if charge £1 for cut off to be 1pm instead of 10:30am, no?
14/10/10
The service seems very good so far
14/10/10
No comment left by this customer.
14/10/10
No comment left by this customer.
14/10/10
No comment left by this customer.
14/10/10
No comment left by this customer.
14/10/10
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