We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,041 reviews.
My parcels were collected swiftly. Delivery was on the day it was promised, before the time it was promised! Excellent! Thanks!
21/10/10
1St time try but that time not Good now its Very good service and Good responce and fast reply thanks
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
you did not collect, you did not call or email. I contact and you respond with email for new collection and nothing on your site about new
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
Always happy with service, but since new website up I have not been able to log into previous held account as wiped from system, disappointe
21/10/10
im happy with the service
21/10/10
service as great as always thank you
21/10/10
great thanks
21/10/10
No comment left by this customer.
21/10/10
nice friendly driver keep up the good work would recomend anytime,
21/10/10
Excellent service and well priced. Will use again in future.
21/10/10
excellent
21/10/10
phone or text b4 collection, 8-6 is a very long time slot to catch a driver, especially when you have the school run
21/10/10
No comment left by this customer.
20/10/10
No comment left by this customer.
20/10/10
Excellent service
20/10/10
The worst courier service that I have never received, the courier didn't follow instruction, I had to go to Courier 2 leave the parcel
20/10/10
No comment left by this customer.
20/10/10
No comment left by this customer.
20/10/10
good cheap parcel service.
20/10/10
Fabulous, booked at 11pm the night before, collected next day and delivered to location day after.....all for a great price
20/10/10
Faultless service. Glad to see that you have introduced a collection receipt.
20/10/10
I cant fault you. You arrive on time, collect awkward sized parcels at a very reasonable rate I recommend you to everyone your staff are A1
20/10/10
No comment left by this customer.
20/10/10
MISSED COLLECTIONS AND DUPLICATED CHARGES, NOT VERY HAPPY WITH THE SERVICE AND NO HELP FROM CUSTOMER SERVICES AT ALL!
20/10/10
absolutely brilliant, had to pop out so left in a safe place and brilliant service
20/10/10
Have used you five times now and perfect service each time. Thank you
20/10/10
excellent service for national delivery - I'll use Parcel Monkey again !!
20/10/10
please leave a receipt for what you pick up
20/10/10
No comment left by this customer.
20/10/10
Would have been nice if driver didn't wait right up until the last min to collect - I was anxious. Driver sat outside and waited 10 mins?
20/10/10
order not delivered yet :(
20/10/10
No comment left by this customer.
20/10/10
asked for a date to be changed an easy smooth process
20/10/10
excellent service but would like an option to drop parcel at courier depot
20/10/10
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