We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,355 reviews.
great service fantastic price unbeatable
12/10/10
What can i say,you guys are the best!! ill never use Ro*al ma*l again.
12/10/10
A phone call from the driver to give an idea of pickup time would help. Waited in house until 1600hrs, couldn't even go to local shops.
12/10/10
No comment left by this customer.
12/10/10
Prompt collection and delivery, will use again
12/10/10
I am very happy with the service you offer and will continue to be a customer, thanks ,Steve
12/10/10
I am happy with the service provided at the moment, would like to see more discounts as a regular sender. Better prices the more you send
12/10/10
Excellent service & web site is looking good (much better). How about having a tick appear next to the order once delivered? (just an idea)
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
Excellent. City Link driver arrived in the 12-3 window as requested. Parcel delivered next day. Won't use Royal Mail again! Well done
12/10/10
Wonderful price. Good Communication. Excellent Service.
12/10/10
I have used PM for some time now, and always been very pleased with the service - even when we had a problem, the service was exemplary!
12/10/10
everything was good, like the smaller pickup time windows, good improvement, need to also make the tracking code clickable
12/10/10
No comment left by this customer.
12/10/10
Print Label same time as booking instead off coming back later. same as parce2go service dhl same day booking by 12 for same day collection
12/10/10
click click done !
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
You didn't make it by 12pm!
12/10/10
It would be nice if the label printed onto A5 size paper (2 on A4), at the moment I have to trim the printout with scissors.
12/10/10
Avery good service. Would recommend
12/10/10
No comment left by this customer.
12/10/10
The Monkey deserves a banana!
12/10/10
brilliant service, parcel picked up when expected and delivered next day as promised, couldnt ask for more
12/10/10
Thank You! Great Service
12/10/10
PARCEL WAS DELIVERED ON TIME, BUT BOX WAS DAMAGED, EVIDENT THAT PARCEL WAS NOT TAKEN CARE OFF
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
Fabulous easy to book, collected next day, easy to check online when my parcel had been delivery, many thanks
12/10/10
You failed to deliver to the right address, left a note at their neighbour's but delivered correctly the next day.
12/10/10
No comment left by this customer.
12/10/10
Very happy: Range of services was good, & importantly, good value. I'd be interested in a budget service - delivered in a week or similar.
12/10/10
No comment left by this customer.
12/10/10
No problems. Will continue using your services for more Ebay sales.
12/10/10
1: Had to redo entire order because Amex not accepted. 2: Not issued with pro forma invoice for non-EU export, which has caused huge delay.
12/10/10
First rate service, will certainly reccomend, thank you very much
12/10/10
No comment left by this customer.
12/10/10
Even though we had requested for the parcel to be collected the following Thursday a courier arrived the next day. This wasn't actually a pr
12/10/10
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
