We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,772 reviews.
No comment left by this customer.
07/12/10
No comment left by this customer.
07/12/10
Very good to have a regular pick-up driver who is helpful and friendly(Bath)
07/12/10
Good service, Impressed with same day collection & next day delivery - even in the snow
07/12/10
Parcel never collected. Call centre girl utterly rude and unhelpful. Would NEVER use again or recommend. Appalling service. Dreadful.
07/12/10
Parcel was not collected last week dur
07/12/10
No comment left by this customer.
07/12/10
a quicker e-mail reply service or a contact phone number for queries
07/12/10
No comment left by this customer.
07/12/10
I've used parcel monkey 15 - 20 times now for large / heavy objects. Always had a good service and the lowest prices. Will continue to use.
07/12/10
I LIKE MONKEYS
07/12/10
Rapid processing, collection and delivery. Very happy!!!
07/12/10
The service I received from P M was excellent as always but had complaint from customer about City Link not delivering when they were athome
07/12/10
You guys are the muts nuts! Great job and I wish I found you sooner!
06/12/10
Not much to say, the service works well in unison with City Link. I see no reason to take my business elsewhere,
06/12/10
very poor. stayed in all day. DIDNT turn up. really annoyed, tried phoning said to busy then went dead could not leave message.
06/12/10
great as usual :) SamuelUKMedia says thanks
06/12/10
perfect, thanks
06/12/10
Ok But lets get rid of the monkey logo off our labels
06/12/10
No comment left by this customer.
06/12/10
No comment left by this customer.
06/12/10
excellent service, very quick and professional, thanks
06/12/10
No comment left by this customer.
06/12/10
No comment left by this customer.
06/12/10
Excellent service as usual, in very trying weather conditions.
06/12/10
USUAL EXCELLENT SERVICE
06/12/10
No comment left by this customer.
06/12/10
No comment left by this customer.
06/12/10
No comment left by this customer.
06/12/10
No comment left by this customer.
06/12/10
Very good, picked up, droped off and no drama.
06/12/10
No comment left by this customer.
06/12/10
following day delivery, even in recent bad weather, very happy and will use again.
06/12/10
Collection took way too long. Complicated procedure.Never use it again
06/12/10
i posted on a tues and was expecting the parcel to be delivered on the wed as it said on the tracking page. it was delivered on the friday.
06/12/10
lam very upsit because the postman didnt come to picking up from my house whene l phone he said its better to bring to office
06/12/10
Excellent service uplifted during requested timeframe and delivered in timeframe and this was during very inclement weather conditions A++++
06/12/10
absolutely brilliant .You are the cheapest and the driver for the Whitley bay area is the friendliest and most cheerful driver ever Thank U
06/12/10
No comment left by this customer.
06/12/10
weather has stopped parcel being collected since 30th november?no contact from you regarding delay or possible new delivery date.still waiti
06/12/10
