We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,046 reviews.
Another excdellent transaction,
20/11/10
prompt collection and delivery
20/11/10
Very satisfactory, thanks
20/11/10
i had two items for collection one for monday and one for tuesday - driver accepted both on the monday. - nice touch.
19/11/10
Parcel collect on time, delivered on time, and by far the cheapest quote!!
19/11/10
service is great as it is dont know how you can improve on that
19/11/10
I think your service was excellent..I can not see anyway to improve..unless you would like to include a more detailed post code finder.
19/11/10
courier wrote wrong date when he picked up my delivery item but service in general was very good, thankyou
19/11/10
Delivery made when stated, can't fault will use again! Thanks
19/11/10
great service will always use parcel monkey
19/11/10
No comment left by this customer.
19/11/10
The delivery man did not drive carefull enough my box to my customer was knocked over as the things i sent were not neat as i packed them .
19/11/10
Item collected and safely delivered as promised, thanks!
19/11/10
Good Service
19/11/10
No complaints at all. Good efficient service, used several times now. Keep up the good work.
19/11/10
yes service is good website can be a problem sometimes, and maybe if the courier is not going to turn on the day a call would be ok or an e-
19/11/10
No comment left by this customer.
19/11/10
firstly my parcel arrived safely and on time and i will use the service again , however the online forms and related emails could be simpler
19/11/10
No comment left by this customer.
19/11/10
No comment left by this customer.
19/11/10
All went as planned. Cheap too.
19/11/10
great will use you again
19/11/10
No comment left by this customer.
19/11/10
unable to print parcel label at customer's end so courier could not pick up parcel.. £6.58 wasted!!
19/11/10
I sent a parcel to Oman on Monday. It's still not arrived. The reference number and telephone number I was given are incorrect
19/11/10
No comment left by this customer.
19/11/10
Easy system to use plus excellent customer service from City Link who took great trouble to answer my enquiry.
19/11/10
Asked to pick up between 9 and 1130, got here at 6pm
19/11/10
No comment left by this customer.
19/11/10
collection should have been on Wednesday someone finially collected the parcel on Friday after I emailed 3 times
19/11/10
Sensible pricing, good and efficient service; great
19/11/10
GREAT SERVICE. HAVE USED YOU SEVERAL TIMES.EASY + RELIABLE. HIGHLY RECOMMEND.A******
19/11/10
No comment left by this customer.
19/11/10
I would rate parcelmonkey as the best online courier service in the UK.
19/11/10
No comment left by this customer.
19/11/10
Never used before - but will definatly use again excellent service
19/11/10
First time used parcel monkey very imprested will use again
19/11/10
No comment left by this customer.
19/11/10
Great service very satisfied.
19/11/10
like the facility to go back to the label to put customers late delivery instructions on . Or the ability to amend label before uplift
19/11/10
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