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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,091 reviews.
No comment left by this customer.
28/06/11
Great Service as ever - would deffiantly recommend Parcel Monkey
28/06/11
Very good next day service - some hiccups while waiting for confirmation to print label sometimes
28/06/11
collection and delivery was exellent,drivers were very friendly and polite,very happy with your service
28/06/11
5* Service everytime! I use them to delivery my customers nappy cakes safely and they always deliver! www.stores.ebay.co.uk/kool-kosmetics
28/06/11
Pickup never happened, impossible to get hold of any PM reps in a timely manner, refund will take 7 days.
28/06/11
Very Very happy with the service i have received, and i will continue to you Parcel Monkey... thanks
28/06/11
Excellent parcel received in just over 24 hours.
28/06/11
Forced to take insurance :-( Unclearcollection wouldn't be next day, took 9 hours to get label, better than another couriero but another courier far better
28/06/11
All went swimmingly.
28/06/11
No comment left by this customer.
28/06/11
Being able to book the same day up to a certain time instead of the day before would be a great help Thanks.
28/06/11
Good service
28/06/11
First class service!
28/06/11
Couldn't fault the service
28/06/11
It would be helpful to have the quote shown with the VAT added as well as without.
28/06/11
Great service i will be useing you again very soon
28/06/11
No comment left by this customer.
28/06/11
I was very happy with the service I received, much easier than I anticipated (a courier virgin :-))
28/06/11
very good will use this again the post office are getting to expensive with there prices
28/06/11
No fuss easy reliable service, does not need improvement, keep up the good work **************
28/06/11
Very good extremely reliable, picked up and recieved when expected will definitely use again a+++++++++++++
28/06/11
No comment left by this customer.
28/06/11
HAVING TO WAIT FOR THE CONFIMATION MEANS I HAVE TO CHECK THE COMPUTER UNTIL IT ARRIVES OTHER COMPANYS COFIRM STRAIGHT AWAY.
28/06/11
Our Response: Thanks for your feedback - we are awaiting the introduction of a technology solution from City Link that will enable us to give you labels immediately in the coming weeks.
No comment left by this customer.
28/06/11
easy straightforward and reasonably priced
28/06/11
Thankyou perfect transaction & friendly pickup
28/06/11
FROM THE FOLK WITH THE CONCRETE POST EXTENDER EASYFENCELTD.CO.UK EXCELLENT
28/06/11
It was the first time we had ever used you! Very cheap and reliable! Would definitely use you again! Thanks for a great service!
28/06/11
No comment left by this customer.
28/06/11
Goods collected next day after placing order as promised - at 13.45, delivered following morning at 09.48. Fantastic service!
28/06/11
No comment left by this customer.
28/06/11
I was very happy with your service. I can't complain at all.
28/06/11
Great service as always! Never let me down yet in over 2 years!
28/06/11
Good service & price. Will definitely come back.
28/06/11
No comment left by this customer.
28/06/11
the service was excellent, parcel arrived in Australia after only 4 days
28/06/11
great service from city link and great prices. always use you and always happy. cheers
28/06/11
you did send me two emails for each parcel both with same info, that was the only problem!
28/06/11
No comment left by this customer.
28/06/11
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