We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,819 reviews.
Don`t use companies that don't work weekend's!!!
29/07/11
No comment left by this customer.
29/07/11
The system is very user friendly - might be useful to explain how bar code is affixed to box, do you supply suggest packaging material
29/07/11
The service ist great and right in time and very quick from door to door. Thank you so much
29/07/11
You didn't bloody turn up - (second time now) - and I'm still waiting for my refund. Have used parcel monkey since with no problems.
29/07/11
very good delivery in time .pick up on time
29/07/11
Parcel Monkey 1 Citilink 0. Driver did not collect Parcel on Friday took a number of calls ti get Parcel finally collected on Mon
29/07/11
No comment left by this customer.
29/07/11
No suggestion
29/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
10/10
28/07/11
Still going well!
28/07/11
I felt that for a courier service, my parcel reached INDIA in 4 days instead of 48hrs as other providers do.
28/07/11
Your service is excellent. Fast and reliable - cheaper would be great but hey you can't have everything in life!
28/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
Excellent service. Pick up as arranged & delivery carried out successfully
28/07/11
We weremore than satisfied with service. Order at 18.00 hrs collected 07.30 the following morning!
28/07/11
i recieved an email that you missed the collection, but you went twice??? i am not able to contact you by email to confirm
28/07/11
Very good price, reliable.
28/07/11
No comment left by this customer.
28/07/11
No comment left by this customer.
28/07/11
excellent service
28/07/11
No comment left by this customer.
28/07/11
you did graet
28/07/11
No receipt given when goods picked up, therefore no record of sending item. Tracking did not work, unable to track at this time 5 days later
28/07/11
a fast and very smooth process will keep using again and again to send parcels as service has been great
28/07/11
make your label fit A5 instead of using 3/4 of an A4 page, VERY ECO UNFRIENDLY, TOO MUCH WASTE OF LABEL!
28/07/11
Great service & price
28/07/11
Package was damaged, bubble wrap shredded and the driver walked all over the other packages in the van to get to it.
28/07/11
I paid for next day service, my customer received the goods a day late. My customers not happy neither am I
28/07/11
No comment left by this customer.
28/07/11
Efficient as ever, especially the driver. Thank you
28/07/11
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