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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,842 reviews.
No comment left by this customer.
30/05/11
No comment left by this customer.
30/05/11
No comment left by this customer.
30/05/11
a little bit of a warning on when collection would be good
30/05/11
A more specific collection time would be good - eg a.m. or p.m.
30/05/11
Excellent service and easy to arrange thankyou
30/05/11
No comment left by this customer.
30/05/11
No comment left by this customer.
30/05/11
top class service,best company ive used by miles
30/05/11
Everything was perfect, good collection, good delivery and incredibly good value. Thank you
30/05/11
No comment left by this customer.
30/05/11
Again no hassle either end a pleasure to use
30/05/11
Reliable trustworthy and easy to book thank you
30/05/11
Pick up was made without delay by helpful driver.One of my deliveries was made the next day,the other I asume was. as I heard nothing.
30/05/11
excellent service
30/05/11
No comment left by this customer.
30/05/11
No comment left by this customer.
30/05/11
Fantastic service so far.
30/05/11
Faultless, thanks.
30/05/11
No comment left by this customer.
30/05/11
Keep up the good work
30/05/11
Would recommend and use again - thanks
30/05/11
No comment left by this customer.
30/05/11
Gave second chance after problems last order and everything went smoothly. Still no phone or email provided though, which is disappointing.
30/05/11
No comment left by this customer.
30/05/11
No comment left by this customer.
30/05/11
No comment left by this customer.
30/05/11
Picked up when stated no problems whatsoever.
30/05/11
No comment left by this customer.
30/05/11
No comment left by this customer.
30/05/11
No-one came to collect the parcel, nor did anyone contact me to explain why...Second collection went smoothly though.
30/05/11
I think it would be a benefit if, on delivery of a package, an automatic e-mail could be sent. This would then become a complete service.
30/05/11
Service normally V.Good, but had a problem and didn't realise there's no phone number to contact. You should have a customer service number!
30/05/11
No comment left by this customer.
30/05/11
Price great; pick-up fine; delivery awful ... two missed drops, no cards left, in on both occasions, no use of mobile number left!
30/05/11
No comment left by this customer.
30/05/11
Easy .. Seamless .. and great value. How about tracking (whichever courier) on a single page, single click.
30/05/11
Excellent service as usual
30/05/11
Been using Parcel Monkey for some time, not one problem yet. Just please stop sending me these "How did we do" after every parcel!
30/05/11
needs the time slots back as i dont like waiting in all day sort it out parcel monkey
30/05/11
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