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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,829 reviews.
No comment left by this customer.
22/09/11
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22/09/11
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22/09/11
Continued excellent service
22/09/11
placed order for collection on sunday for pick up on tuesday...since didnt want to weait around all day monday...parcel picked up at 5.45pm!
22/09/11
No comment left by this customer.
22/09/11
No comment left by this customer.
22/09/11
No comment left by this customer.
22/09/11
city-link do not appear to try to leave next door with neighbour's like other couriers do
22/09/11
No comment left by this customer.
22/09/11
No comment left by this customer.
22/09/11
No comment left by this customer.
22/09/11
As always PM/City Link do exactly what they say they will, parcels always collected & delivered on time.
22/09/11
Excellent service as always, highly dependable!
22/09/11
very good service, very fast, and a good price 10/10
22/09/11
You guys for some reason didn't pick it up on the day I asked for it to be picked up so I had to ring and let you know you guys screwed up.
22/09/11
No comment left by this customer.
22/09/11
it would of beneficical too pay by Paypal, and perhaps advise collection morning or afternoon.
22/09/11
Fast delivery Service, I recommend this courier.
22/09/11
No comment left by this customer.
22/09/11
No comment left by this customer.
22/09/11
Unfortunately City Link failed to deliver all 3 parcels on the same day and it took a number of calls to sort it!
22/09/11
Pick up was very late then next day whereas another company do same day pickup therefore I wasted the best part of two whole days waiting
22/09/11
a+++++++++++++
22/09/11
No comment left by this customer.
22/09/11
No comment left by this customer.
22/09/11
the last three deliveries have been gone according to plan! Our local Citylink courier is very efficient and pleasant too!
22/09/11
the best courier service i've used, on time and with a smile
22/09/11
No comment left by this customer.
22/09/11
Courier were late with there collection and then we had to rebook, not very happy.
22/09/11
order interface is poor no usable information e.g. postcodes for look up. No bulk print facility
22/09/11
Friendly drivers and a very swift service. value for money!
22/09/11
No comment left by this customer.
22/09/11
Fantastic! Used Parcel Monkey several times now and all excellent! Super company :-)
22/09/11
Easy to use system, great prices, efficient service EVERYTIME - Well done Parcel Monkey!!!!!!!
22/09/11
excellent service as always
22/09/11
Very reasonable price, easy to set up delivery on your website, courier came when they said, parcel delivered next day.
22/09/11
Another item broken that I have to refund, the second this year, can't be bothered claiming comensation, nuff said
22/09/11
excellent service, pick up and delivery right on time, bargain price. really can't ask for me. well done and keep up the good work
22/09/11
No problems at al, thank you.
22/09/11
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