We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,847 reviews.
Parcel arrived as advertised. Affordable and on time.
23/11/11
Didn't even pick the parcell up. No reason given. Not the first time have been let down. Going to stop using you as have become unreliable
23/11/11
Price is not quite as competitive as it used to be and really city link are not the most professional outfit
23/11/11
3rd time of using parcel monkey, excellent again, and I have recommended parcel monkey to others
23/11/11
No comment left by this customer.
23/11/11
Great service & cheap! Only niggle is they dont respond to emails if you have a query problem etc, but I wouldnt use anyone else! Fab
23/11/11
My package has not yet been received!
23/11/11
No comment left by this customer.
23/11/11
First Class Service. Next day delivery. Very economic pricing. To be recommended.
23/11/11
No comment left by this customer.
22/11/11
as ever,excelent service,thankyou
22/11/11
GOOD
22/11/11
No comment left by this customer.
22/11/11
actually have the parcel picked up and not me having to drop at depo... refund?
22/11/11
No comment left by this customer.
22/11/11
First Rate..... Thanks
22/11/11
No comment left by this customer.
22/11/11
The only thing that could improve service would be to have a set time for the courier to collect - otherwise flawless.
22/11/11
Collected on day requested.However what would help would be some sort of time slot otherwise whole day has to be allocated to waiting
22/11/11
After two failed attemps..Went that extra mile to get my parcel delivered! Will definitely use again!
22/11/11
the parcel hasn't yet arrived and I had no communication regarding this whatsoever...
22/11/11
No comment left by this customer.
22/11/11
Excellent. Courier confirmation almost instantaneous. Very competitive price.
22/11/11
No comment left by this customer.
22/11/11
Everything fine except for the delivery. The garden gate was left wide open on his way out and a wheelie bin moved, obstructing the path.
22/11/11
Cannot be any better. Superb service! Would be nice to get a loyalty bonus?
22/11/11
No comment left by this customer.
22/11/11
No comment left by this customer.
22/11/11
No comment left by this customer.
22/11/11
Paid for next day delivery but it took FIVE days to arrive and item was urgent. Should have used Royal Mail.
22/11/11
No comment left by this customer.
22/11/11
as normal no problems service fantastic thanks
22/11/11
good service
22/11/11
City link delivered the package late in the day and the customer had to ask to re deliver next day. all good apart from that. many thanks
22/11/11
No comment left by this customer.
22/11/11
Faultless as per usual,no complaints just the consistant comitment and quality sevice :)
22/11/11
Excellent
22/11/11
great price & great service
22/11/11
No comment left by this customer.
22/11/11
No comment left by this customer.
22/11/11
