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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
Excellent service. It would be nice to know what time same day collection cuts off as I missed it in the middle of placing the request
11/10/11
Excellent, Efficient Service. Will use Parcel Monkey again.
11/10/11
Excellent service, I send many parcels and Citylink are very good
11/10/11
Your service was great. City link i was a bit disappointed with.
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
so far so good
11/10/11
Fast delivery at good prices.
11/10/11
No comment left by this customer.
11/10/11
brilliant service will use again
11/10/11
EXCELLENT
11/10/11
Very Good Efficiant Service! Much Appreciated Thank You.Will Definately Use Again
11/10/11
sorry I tapped on the very poor when I mean tto tap on the very good! Excellent service as usual. Rhi
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
ALWAYS A PROFFESIONAL AND SPEEDY SERVICE, I RECOMMEND TO ALL MY FRIENDS
11/10/11
as always a prompt collection and delivery!!!!!
11/10/11
very happy with service thank you for getting my parcels back to me fast !!
11/10/11
very happyand will be using you guys again
11/10/11
First time I tried the service, it worked, so I'm happy
11/10/11
good
11/10/11
No comment left by this customer.
11/10/11
excellent service as always
11/10/11
Very happy with service. Nothing more to say. happy customer
11/10/11
10 OUT OF 10 AGAIN,YOUR MEN ARE SO HELPFULL,GIVE THEM A PAYRISE
11/10/11
Please include vat in prices before checkout
11/10/11
Parcel monkey was fine. Courier, however, were not. Didn't turn up but said the had x2 and impossible to get in contact with a human!!
11/10/11
courier arrived in record tim & was friendly. Package delivered on time. Thank you.
11/10/11
easy - will definitely use you again
11/10/11
No comment left by this customer.
11/10/11
Good service overall but parcel goes thrgh unnecessary stages from ldn to amsterdam ,to germany to midlands airport uk when it cld go direct
11/10/11
I cannot think of any inprovment's needed, this service works very well thank you
11/10/11
No comment left by this customer.
11/10/11
We requested a collection for next day adn the parcel was collected 3 days later, after i had to chase chase and chase.
11/10/11
your service was easy to book, reasonably priced - and more to the point it just worked. unlike parcel2go!
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
we waited in all day for collection-then arrived after 7pm & many calls,On delivery they were a day late & said they didnt know where was?
11/10/11
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