-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,896 reviews.
The collection did not occur on the specified day nor were we informed of the non-collection. Apparently the driver had run out of time :(
07/05/13
Four hours after I have made the booking you have not e-mailled me the labels. I have contacted your support centre but have had no response
07/05/13
Easy, efficient service at a better rate than elsewhere including direct with the courier. Would use again and recommend
07/05/13
great service, would be useful to use a card registered to either pick up or delivery address as I often book the sevise for my mother.
07/05/13
fantastic service as always!! i m staying loyal and looking forward to use parcel monkey services very soon again.thank you.
07/05/13
excellent service
07/05/13
Very efficient - great price
07/05/13
you are using Courier parcel was supposed to go on the monday they never even came to collect my wife stayed in all day rang Courier all
07/05/13
No comment left by this customer.
07/05/13
Superfast delivery.....delivered before I could let my customer know the expected delivery time!!
07/05/13
A time frame from City Link for collection when booking for next day delivery, even just before or after midday would be useful.
07/05/13
No comment left by this customer.
07/05/13
excellent service
07/05/13
Great service yet again thanks
07/05/13
No comment left by this customer.
07/05/13
great servize,thanks.
07/05/13
Good service, reasonable prices. Happy to recommend Parcel Monkey. Thanks.
07/05/13
Couldn't print label before parcel was picked up. Other wise very pleased with Parcel monkey.
07/05/13
great service once again , very reliable and professional
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
very happy. collected and delivered promptly
07/05/13
No comment left by this customer.
07/05/13
1st time I used Parcel Monkey the courier failed to turn up and since then never used you, decided to give you another try...was good.
07/05/13
No comment left by this customer.
07/05/13
An am or pm collection time would be good. Or more next day service drop off services.
07/05/13
Excellent service!! Very impressed will use again for sure
07/05/13
Still not delivered after 7 days. Was told 2-3 days. Now informed to pay customs too!
07/05/13
No comment left by this customer.
07/05/13
Very quick pick up and delivery
07/05/13
Excellent thank you.
07/05/13
Collection driver courteous as ever and item arrived in perfect condition.
07/05/13
X
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
Email received in morning confirming pick up, courier did not receive order to collect until the afternoon so picked up following day
07/05/13
i cannot add anything but to say that your driver picked the parcel early so i did not have to wait all day and it was delivered within 24 h
07/05/13
excellent service, thanks
07/05/13
The driver who collected my parcel was very polite and helpful
07/05/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more