We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
Booking process was easy and quick. I didn't receive an acknowledgment email though and local Citylink failed to turn up for collection
11/08/11
no one turned up for the day they were booked to be collected. I wasted a whole day waiting.... someone arrived late next day to collect
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
very happy with the service have recomended you to a few people that i deal with same day collection would be good
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
i gave you the wrong adress for one parcel. you chased up citylink and kept me updated on progress. good service, great comms
11/08/11
No comment left by this customer.
11/08/11
speedy easy to use systam am well pleased thankyou cheers dave
11/08/11
It was a bit daunting at first, I had to contact various people to work out how to order but once I set up an account it went well.
11/08/11
No comment left by this customer.
11/08/11
Dealt with a mistake from the couriers immediately and everything was sorted out without me doing anything! Great service!
11/08/11
thanks
11/08/11
No comment left by this customer.
11/08/11
Good this time, but a few problems with my last few deliveries
11/08/11
great thanks
11/08/11
Very good as per usual
11/08/11
No comment left by this customer.
11/08/11
I booked for collection on the 8th and it was collected the following day
11/08/11
You did everything you said you would on time and the whole process was very easy at a great price - Thank You
11/08/11
No comment left by this customer.
11/08/11
Brilliant service as usual! I don't use any other UK courier! Top marks Parcel Monkey! 11 out of 10
11/08/11
very impressed with the service provided
11/08/11
CityLink service fantastic as usual
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
I am very impressed with the service. Is it possible to arrange collections from another address?
11/08/11
No comment left by this customer.
11/08/11
Very happy - good price - good service
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
No comment left by this customer.
11/08/11
Great service thanks
11/08/11
Another great service!
11/08/11
I would appreciate someone emailing me back please and am not happy that money has gone from my account but no deliveries/pickups have been
11/08/11
Good Service,liked the way you tried to deliver and when you could not you went back later the same day and tried again and succeeded
11/08/11
No comment left by this customer.
11/08/11
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