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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,747 reviews.
Very good service yet again. Will use again.
31/08/11
No comment left by this customer.
31/08/11
No comment left by this customer.
31/08/11
was disappointed youd removed paypal payment option
31/08/11
did not collect on day should have done then took FIVE days when paid for next day delivery RUBBISH
31/08/11
No comment left by this customer.
31/08/11
EXCELLENT SERVICE AS ALWAYS
31/08/11
Very efficient, Hassle free.
31/08/11
Excellent service - door to door at a great price
31/08/11
This is second time Courier failed collection and due to poor customer service I couldn't rescheduled on time
31/08/11
good swift service at a great price. I'll use you again.
31/08/11
No comment left by this customer.
31/08/11
Good delivery time, but as usual, frustrating that the contact phone no. for recipient appears as our number - CRAZY!!!
31/08/11
No comment left by this customer.
31/08/11
No comment left by this customer.
31/08/11
Citylink only picked up parcel on appointed day after a phone call and diverting another driver to call in on his way back to the depot
31/08/11
No comment left by this customer.
31/08/11
I missed the first pick up and PM emailed me the same day to arrange pick up the following day. 1st class service. Thanks
31/08/11
Very easy transaction. thanks
31/08/11
Thank you, Efficient and on time.
31/08/11
Convenient and easy to use service.
31/08/11
Very easy service to use.
31/08/11
Very reasonable price!! Internet tracking status a bit slow but otherwise everything was A1.
31/08/11
accurate as stated top service
31/08/11
EXCELLENT ALL ROUND SERVICE FROM THIS COMPANY EVERY TIME!!
31/08/11
no improvement but maybe confirmation of delivery via e-mail
31/08/11
great service, from booking to delivery!
31/08/11
No comment left by this customer.
31/08/11
I booked and paid for next day delivery on the 24th the parcels wernt collected untill 26th parcels wernt delivered untill 30th.
31/08/11
Excellent service as always
31/08/11
Oooh Oooohh Aaaghhh Aaagghhh !
31/08/11
Same-day pick-up for DHL shipments would be a great addition to the service.
31/08/11
No comment left by this customer.
31/08/11
No comment left by this customer.
31/08/11
First use of your service for our business - non collection of goods - contacted Courier direct - delivered a day late - await contact
31/08/11
No comment left by this customer.
31/08/11
Picked up as requested and delivered within the timescale.
31/08/11
No comment left by this customer.
31/08/11
Great thank you
31/08/11
First time of using parcel monkey - transported glass and did a fab job - will defo use again
31/08/11
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