We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,749 reviews.
Very good service, keep it up
15/10/11
Great web site! The service through city link worked fantastically. Many thanks best wishes!
15/10/11
very good indeed. good service.
15/10/11
Great service as usual thank you
15/10/11
delivered ontime
15/10/11
No comment left by this customer.
15/10/11
great thanks
15/10/11
No comment left by this customer.
15/10/11
No comment left by this customer.
15/10/11
without knowing what time in the day the courier is coming isn't always easy to arrange
15/10/11
No comment left by this customer.
15/10/11
No comment left by this customer.
15/10/11
Prompt service
15/10/11
No comment left by this customer.
15/10/11
No comment left by this customer.
15/10/11
excellent service.dont change a thing.thanks.
15/10/11
EXCELENT ALL ROUND!!!!!!!!!!!!!!! AAAAAAAAAAAAAAAA+++++++++++++++++++++++++++
14/10/11
Prompt collection and delivered by noon the next day. Excellent.
14/10/11
No comment left by this customer.
14/10/11
Driver very helpful but part of package was lost between collection and drop off even though secured firmly to parcel with heavy duty tape!
14/10/11
great service thankyou
14/10/11
booking easy, same day pick up fantastic
14/10/11
No comment left by this customer.
14/10/11
I was out, parcel left next door, would have returned sender. No way to leave post office? Depot in Southampton? please advise for future
14/10/11
No comment left by this customer.
14/10/11
my customer is asking where are his goods, it says delivery attempted 3 days running, yet he has been at home, looks like they have wrong ad
14/10/11
Great service, really easy to navigate online. Sometimes frustrating trying to speak to city-link, as kept on hold for a while!!
14/10/11
It arrived broken!!! Now is in Brecon refuse centre.
14/10/11
No comment left by this customer.
14/10/11
Would liked a smaller time window of opportunity for collection had to wait in all day.Could ask your driver to call with estimated time of
14/10/11
Only Improvement - Appreciate its online to keep the cost down, but when there is a problem need better service
14/10/11
No comment left by this customer.
14/10/11
Courier did not deliver next day, as expected. Not your fault.
14/10/11
No comment left by this customer.
14/10/11
so far so good everything good a much improved website and spped,only annoying thing is customer telephone number required
14/10/11
No comment left by this customer.
14/10/11
No comment left by this customer.
14/10/11
No comment left by this customer.
14/10/11
excilent service extreamly good value A+
14/10/11
excellent service.
14/10/11
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