We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,289 reviews.
really good one I got it on time
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
Great stuff.
08/05/13
parcel has not been delivered and I have not had any response from the several emails that I have sent. disgusting!
08/05/13
Very easy to arrange delivery. Excellent updates via email. Courier company very helpful and pleasant. Will use Parcel Monkey again!
08/05/13
Easy to use, easy to register, why walk to the post office when you can get it picked up from home
08/05/13
Always and excellent service .
08/05/13
Delivery was fine thanks. However, you didn't make it clear when booking that there was a £10.50 redelivery fee - unhappy about that. . .
08/05/13
No comment left by this customer.
08/05/13
Very good and efficient.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
good fast delivery
08/05/13
Pick up 3rd May for delivery 4th May. Parcel still not delivered as of 8th May. I would like a refund. Will not use again, terrible service
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
Top class and will come back every time , iv also recommend you to others
08/05/13
No comment left by this customer.
08/05/13
Offer me a discount for the buisness I put your way!
08/05/13
No comment left by this customer.
08/05/13
good
08/05/13
****, as collection was due yesterday and the envelope is still on my desk, AND I can't call anyone to find out what the hell is happening.
08/05/13
On time perfect condition great value
08/05/13
No comment left by this customer.
08/05/13
arrived on time, was able to track the parcel online, really friendly guy when he arrived.
08/05/13
I had previously had many problems with another company but you did what you said you would do v efficiently
08/05/13
Great service with one big caveat: pickup was around 5pm. so I spent 9 hours waiting. Should be possible to give rough pickup times really.
08/05/13
Very simple and efficient
08/05/13
told by customer that parcel was just left on door step she dont know who signed for it and it was damaged
08/05/13
It would be good to have an idea of pick up time
08/05/13
Very happy.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
straightforward easy to use site many thanks
08/05/13
Excellent pick-up/delivery/tracking. I would have liked to know a time (say, within 2 hours ) for the collection though!
08/05/13
Perfect service, No improvement necessary.
08/05/13
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