We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,448 reviews.
No comment left by this customer.
17/05/13
Parcels collected on time, no fuss service
17/05/13
Parcel was taken away after driver used bell and got no response but recipient had put out of order sign on bell - otherwise good, thnaks!
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
very good fast service.Will use it again
17/05/13
very late picking up 5.50 pm
17/05/13
Our Response: Sorry but you know the saying " Better late than never." ;-)
Thank you everything went well, cannot fault the serice
17/05/13
Very promt service
17/05/13
No comment left by this customer.
17/05/13
Great website, easy to use and saved me money! Paid £10 for a parcel to be delivered that parcel force quoted £38 for! Will recommend!
17/05/13
No comment left by this customer.
17/05/13
I have had no problem - no customer feedback the other end to say good or bad - so one presumes satisfactory
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
jkhgkjhkjhg
17/05/13
No comment left by this customer.
17/05/13
not picked up on the stated day but on the day after
17/05/13
Parcel was not delivered when requeste, had loads of problems, nightfrieght had no knowledge of delivery, help desk was extremely helpful
17/05/13
awesome
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
very efficient, first time I have used you guys. Will definitely be back soon, thanks!
17/05/13
All very easy!
17/05/13
EXCEPTIONAL SERVICE AS USUAL...THANK YOU!
17/05/13
excellent service will use again
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
do not use them do not use them
17/05/13
No comment left by this customer.
17/05/13
Very efficient as usual
17/05/13
No comment left by this customer.
17/05/13
No comment left by this customer.
17/05/13
Phone number to track parcel collection was a faulty line, hold for 10mins then cut off. No other number avail. No. Only avail on coll day.
17/05/13
TERRIBLE SHIPPING SERVICE, THREE SHIPPMMENTS MESSED UP IN ONE WEEK , ONE ITEM WAS EVEN DELIVERED A WEEK LATE, RUBBISH CUSTOMER SERVICE!!!!
17/05/13
The collection didn't occur on the day it was supposed to. There was no explanation or apology.
17/05/13
TERRIBLE SHIPPING SERVICE, THREE SHIPPMMENTS MESSED UP IN ONE WEEK , ONE ITEM WAS EVEN DELIVERED A WEEK LATE, RUBBISH CUSTOMER SERVICE!!!!
17/05/13
Nice early morning pickup and delivered next day. Excellent service - Exactly what I paid for.
17/05/13
Everything was so easy, and the courier turned up on time, was polite and the goods were delivered safely without me leaving the house!
17/05/13
C/L Agency driver failed to turn up and lied, saying my parcel wasn't ready for collection! Regular driver came next day and all well again
17/05/13
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