We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,289 reviews.
Great service from Parcel Monkey. Not so good with DX
10/05/13
No comment left by this customer.
10/05/13
Fantastic service! You did what you said you would - thank you :)
10/05/13
Excellent service, using again; worked out online, paid online (very competitive), printed at home, collected as convenient, PERFECT !
10/05/13
No comment left by this customer.
10/05/13
No comment left by this customer.
10/05/13
this is the second time i have used you will continue to do so
10/05/13
No comment left by this customer.
10/05/13
Very easy to use. Would use the service again
10/05/13
No comment left by this customer.
10/05/13
No comment left by this customer.
10/05/13
No comment left by this customer.
10/05/13
Parcel was not posted ontime even though it was 'guaranteed' and after complaining I have not a response since Tuesday.
10/05/13
As usual an excellent transaction!!!!!
10/05/13
Brilliant as always :)
10/05/13
Very pleased with the collection, delivery and tracking service provided.
10/05/13
No comment left by this customer.
10/05/13
Two collections arranged. First attempt driver went to 'wrong address' Second time round, they insist there was nobody home which there was.
10/05/13
Offering delivery for limited time slots - afternoon, morning, evening etc - would make life SO much easier.
10/05/13
Smooth transaction...no issues...
10/05/13
Smooth transaction...no issues...
10/05/13
Was slightly later than expected
10/05/13
no comment
10/05/13
no comment
09/05/13
no comment
09/05/13
no comment
09/05/13
Txt confirmations and scheduled times would be a good thing
09/05/13
no comment
09/05/13
no comment
09/05/13
the 2 parcels arrived damaged at destenation
09/05/13
Wasn't told until after booking that collection could be any time of day. Not happy to wait in all day.
09/05/13
No comment left by this customer.
09/05/13
The web site could make it a bit clearer as to what the differing services offer for the money, I felt.
09/05/13
Excellent price
09/05/13
All worked as expected. A bit problematic that parcel pick-up time could not be scheduled.
09/05/13
Really great service at economical prices.
09/05/13
Customers, need to be able to track parcels, If the company you use doesn't have it then you should fix it or not use them.
09/05/13
excellent easy service . I will and have used again .
09/05/13
No comment left by this customer.
09/05/13
No comment left by this customer.
09/05/13
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