We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
Good service , picked up on said day, and delivered S.Devon to Scotland in quoted time will use again
28/11/11
Brilliant service from Parcel monkey as usual. Parcel collected on time and delivered perfectly. Many thanks!
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
Waited all day for item NOT to be collected. Then till 5.30 the next day!!! Item damaged in transit and now worth very little !!!!!!
28/11/11
Re; international deliveries. More information is needed on which labels should be attached to parcel, which given to courier, + how many
28/11/11
excellent thank you
28/11/11
a++
28/11/11
Tracking info not accessible from website, not easy to find.
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
excellent as always!!
28/11/11
No comment left by this customer.
28/11/11
EXCELLENT SAY NO MORE
28/11/11
No comment left by this customer.
28/11/11
Excellent value for money. Collection and delivery hassle free.
28/11/11
Great Service , collected and delivered when required - A Class service , will use again
28/11/11
Very pleased with service once more.
28/11/11
No comment left by this customer.
28/11/11
Excellent Service. Collected and delivered on time. Good clear website.
28/11/11
What a fantastic service. This is the ONLY courier to use. Fast, efficient and best value!!!!!
28/11/11
You arranged for DHL to collect in the afternoon and they did, your price was excellent, given it was going to New Zealand. Couldn't track
28/11/11
good
28/11/11
No comment left by this customer.
28/11/11
Minor suggestions - when booking it asks for collection details and mobile number - then associated with delivery not collection
28/11/11
really pleased wityh the service and the low cost.
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
My only comment is I had to wait in all day because the parcel wasn't picked up until late afternoon.an indication of AM or PM would help
28/11/11
Excellant service, pick up the next day even if you book the evening before! Recommended,will continue to use your services.
28/11/11
Service was very good, quick with no problems - an ETA for when the courier is arriving for pick up would be helpful.
28/11/11
Quick realiable service at a reasonable price
28/11/11
Collection went smoothly - no complaints. Thank you. :-)
28/11/11
perrrrrrrrrrrrrfect
28/11/11
I am usually very happy with the service you provide however this time I feel that you misled me. I would explain but I have no space left..
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
Picked and delivered a spromised.Thanks
28/11/11
fast delivery at a ver reasononable cost
28/11/11
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