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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,534 reviews.
Not good about being able to change a booking - ie adjust a postcode.
18/10/11
Impressed by the fantastic service. Quick and easy to use. Good Price.
18/10/11
No comment left by this customer.
18/10/11
No comment left by this customer.
18/10/11
As usual a 1st class service at cheap rates
18/10/11
No comment left by this customer.
18/10/11
Excellent service as usual! Thanks.
18/10/11
Very good service. Parcels were picked up on the day and delivered the next day. Would certainly use again.
18/10/11
Got your site off my daughter-in-law the service was excellent you picked up and delivered when stated you get my vote brill
18/10/11
Thanks Monkey.....you were late picking up, but still delivered safely ( it was fragile ) and on time, well done.
18/10/11
No comment left by this customer.
18/10/11
Excellent service, will certainly use you again when I need something quickly.
18/10/11
No comment left by this customer.
18/10/11
Very easy simple service to use
18/10/11
couldnt ask for a better service
18/10/11
Sent two floor standing speakers marked fragile. Parcel Monkey was much cheaper than others. Speakers collected & arrived on time fine.
18/10/11
Prompt Collection & Fast Delivery
18/10/11
City Link have never let me down on a delivery, the only thing I can think that would improve service would be a time window for collection
18/10/11
Great prices, great service.
17/10/11
No comment left by this customer.
17/10/11
BRILLIANT SERVICE AS ALWAYS
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
I paid for next day delivery and the item got delivered 48 hours later.
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
Really easy to use website, quick turnaround and reliable pickups (so far at least!)
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
Quick, reliable and very reasonable
17/10/11
Courier didn't arrive, I spent over an hour on the phone to sort out, because you had no number to call. Very poor!
17/10/11
Keep doing what you are doing..... a great job
17/10/11
Brilliant service, great prices, fast delivery via CITY LINK COURIERS, what more could you ask for!
17/10/11
Brilliant service will certainly be using again
17/10/11
Very good efficient service. I would definitely recommend and I will be using the service again in future.
17/10/11
No comment left by this customer.
17/10/11
I cannot fault your service especially the systems you have set up
17/10/11
Excelent service i will reccomend you to my friends thankyou very much
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
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