We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,402 reviews.
No comment left by this customer.
11/12/11
Awful! The collection was cancelled by you but nobody thought to tell me, then when it was collected it was received broken.NEVER use again
11/12/11
Faultess service, totally excellent. Only minor comment I would add is an indication of when the courier will arrive to collect the parcel
11/12/11
No comment left by this customer.
11/12/11
very good cant fault you thank you!
11/12/11
Absolutely fantastic service - as always Many thanks
11/12/11
No comment left by this customer.
11/12/11
I can not give more than EXCELLENT SERVICE fast efficient and very proffessional I have recommended you to many people and will continue to.
11/12/11
No comment left by this customer.
11/12/11
Your service not a problem but city link failed to collect and i had to take to depot which ment delivery was late to customer
11/12/11
No comment left by this customer.
11/12/11
first class service after let downs from other companies
11/12/11
No comment left by this customer.
11/12/11
No comment left by this customer.
11/12/11
No comment left by this customer.
11/12/11
excellent sevice thank you
11/12/11
spot on .only down fall is that not time of collection is avalible other than that prefect and helpfull thanks
11/12/11
VERY HELPFULL DRIVER
11/12/11
The parcel was not collected by Courier on the scheduled day and the order was cancelled with no telephone communication
11/12/11
city link were a day late coming for the parcels, I send a email to you but got no reply.
11/12/11
very good thank you
11/12/11
Always great service, never any problems, will definately use again
11/12/11
Courier wouldn't call to sched deliv; poor communicat'n; misleading Courier advice cost me add'l C$211. Worst service ever. Still waiting for pkge!
11/12/11
good
11/12/11
No comment left by this customer.
10/12/11
Dreadful customer support. Rude, arrogant and totally unhelpful.
10/12/11
No comment left by this customer.
10/12/11
Excellent
10/12/11
The 2 DHL parcels were picked up as promised on the Monday but I had to rearrange the Citylink one cos they did not turn up.
10/12/11
Excellent service,order delivered before 11.30a.m. next day after collection.
10/12/11
Excellent as usual thank you so much.
10/12/11
Great price, pickup as scheduled, delivered on time.
10/12/11
i was very happy with the service
10/12/11
Great Service. No Problems
10/12/11
Excellent. Silky smooth.
10/12/11
No comment left by this customer.
10/12/11
Easy to book online and print label + international invoice, collection and delivery on time, track online for parcel progress, wonderful.
10/12/11
No comment left by this customer.
10/12/11
Give a time or phone about an hour before pickup. Save waiting in so long. Thanks.
10/12/11
keep it up
10/12/11
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