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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,802 reviews.
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
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17/10/11
No comment left by this customer.
17/10/11
sorry i meant very good
17/10/11
Ringinging custumer with rough time of collection of items beforehand can be really helpfull, so people don't have to wait in all day.
17/10/11
No comment left by this customer.
17/10/11
WHAT MORE CAN I SAY EXCELLENT SERVICE THANKYOU
17/10/11
All very good - thanks
17/10/11
great service- although parcel tracker with dhl did not work. very easy to use overall
17/10/11
Parcel collected timeously - very good. However it was not delivered the next day but the day after that!
17/10/11
YET AGAIN TOOK 3 DAYS TO COLLECT WONT BE USING YOU OR CITY-LINK AGAIN HAD NO "SORRY "FROM YOU, SO YOU DONT CARE ABOUT POOR FEEDBACK RUBBISH
17/10/11
I am impressed, not only with the excellent price, but with the second delivery due to the recipient not being at home,within the price. 5*
17/10/11
Been waiting one week for collection,Booked the parcel three times on the phone but no one turned up.Normally been very good in past.
17/10/11
A GREAT SERVICE, BUT IT WOULD BE GREAT TO KNOW A ROUGH PICK-UP TIME SO YOU DON'T HAVE TO STAY IN ALL DAY WAITING FOR THE DRIVER TO ARRIVE.
17/10/11
pick up on time and delivery next day. Excellent service. Will definately use this service again.
17/10/11
No comment left by this customer.
17/10/11
first class service as always, sometimes the shipping labels could get here a little quicker but no problems, will use time and time again
17/10/11
delivered on time, easy to use, excellent tracking service but why do city link require a printed label when the driver can bring stickers?
17/10/11
overall was impressed with the service, Nighfreight let the service down a little as they did not deliver overnight as they should have done
17/10/11
Althoug I booked at 9.30 am that morning and it was noted I could get a same day collection this didnt happen. But came the next day. But Ok
17/10/11
No comment left by this customer.
17/10/11
Great service at a good price , thanks
17/10/11
The DHL collector was very helpful and parcel monkey was an efficient and economical way to post the parcels to the USA
17/10/11
Only thing could improve on is approx time slot for collection
17/10/11
Easy to use site - prompt efficient communications - excellent all round!
17/10/11
Delivered safely, Many thanks, I will use your services again!!
17/10/11
pick up driver very helpful and pleasant
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
A great service
17/10/11
No comment left by this customer.
17/10/11
delivered on time as usual
17/10/11
CHEAPEST ON THE MARKET,FASTEST ON THE MARKET!
17/10/11
Booked same day collect next day dely Took 4 days and many calls to achieve collection. Courier just cancel order as std if not actioned
17/10/11
no complaints at all yet
17/10/11
Good service, fast collect. Good overall.
17/10/11
Excellent service. Can't see any need for I
17/10/11
GREAT SERVICE
17/10/11
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