We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,402 reviews.
No comment left by this customer.
11/12/11
Parcel was not collected so I had to take to depot. Rubbish! Citilink were not very positive about your company either.
11/12/11
No comment left by this customer.
11/12/11
Parcel Monkey is an easy, speedy, great value service. Excellent tracking system - won't look anywhere else for our parcels going next week!
11/12/11
Just use a reliable courier
11/12/11
No comment left by this customer.
11/12/11
Even after paying full amount in advance and chasing your services partener regularly, parcel was not picked for 2 days.
11/12/11
ok
11/12/11
The courier was given the wrong collection address on his notes.
11/12/11
Good service but difficulty contacting you if any problems occur as no phone number and emails only responded to after 24 hours.
11/12/11
I love the service and the website is so easy to use ,, i will defo use again..
11/12/11
No comment left by this customer.
11/12/11
excellent service, recommended! cheap and reliable! thank you, will use them again
11/12/11
good service as usual
11/12/11
No comment left by this customer.
11/12/11
absolutely no criticisms - collected London tuesday - delivered to Pennsylvania thursday - excellent!
11/12/11
No comment left by this customer.
11/12/11
maybe give a rough estimation of time rather than waiting without knowing a rough ETA is better than none
11/12/11
All good. Will use you again.
11/12/11
No comment left by this customer.
11/12/11
No problems but we had note from the courier company in the afternoon that they called to collect the parcel which had been collected a.m.
11/12/11
cant praise your service enough , van running late due to number of drops but still picked up and delivered by 12 nextday
11/12/11
quick efficient and value for money
11/12/11
BEST SERVICE SO FAR NO PROBLEMS AT ALL.
11/12/11
No comment left by this customer.
11/12/11
collected on time thank you
11/12/11
all very effecient, shame the courier did not collect on day they promised and I had to chase collection.
11/12/11
No comment left by this customer.
11/12/11
No comment left by this customer.
11/12/11
We're always happy with your services! Cheaper than the post office and always very helpful!!
11/12/11
Delivery has late as no one have advices that you need 3days to process order. I've to take my self to night fright depot. Negative service
11/12/11
What can I say? Excellent, as ever.
11/12/11
excellent as ever just booked another one :) Thankyou
11/12/11
No comment left by this customer.
11/12/11
No comment left by this customer.
11/12/11
No comment left by this customer.
11/12/11
very impressed with the service delighted family in wales with the swift delivery
11/12/11
HAPPY XMAS AND THANKS FOR EXCELLENT SERVICE OVER THE PASSED YEAR
11/12/11
I HAD TO PAY £5,82 TO RETURN A CALL TO TELL ME YOU WERE NOT COLLECTING A PARCEL AS PROMISED ON THE DATE BOOKED. I AM WAITING FOR A MANAGE
11/12/11
Service has been excellent. I have no complaints.
11/12/11
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