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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
1. Give a time frame, when the driver will arrive to collect the parcel. 2. Deliver the parcel to the actual flat and not to a phone shop
28/05/13
No comment left by this customer.
28/05/13
don't pick up when you say, but no way to get money back !!!
28/05/13
Faultless as always, will continue using as very happy
28/05/13
I sent three items. One withCity Link was very good. I'm less happy with the other 2 - Nightfreight and will let you know.
28/05/13
Great service and price
28/05/13
Very quick collection and delivery
28/05/13
Everything went as I hoped.
28/05/13
No comment left by this customer.
28/05/13
Thanks, very good service :)
28/05/13
No comment left by this customer.
28/05/13
Excellantt service....thanks
28/05/13
No comment left by this customer.
28/05/13
well good!
28/05/13
Quick (early collection) and quick delivery.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
Once again absolutely excellent service
28/05/13
excellent service again and again!!! thank you
28/05/13
No comment left by this customer.
28/05/13
The service eas excellent and the driver very helpful, what more can I say
28/05/13
only problem would have liked am or pm time
28/05/13
No comment left by this customer.
28/05/13
Perfect 5* Service, with no problems at all.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
Excellent!
28/05/13
No comment left by this customer.
28/05/13
Excellent service UK to Singapore in lightening time, cheers
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
I like your same day delivery.
28/05/13
Thank you very much :-)
WHAT A POOR SERVICE!! DRIVER NEVER COLLECTED ITEM DUE FOR DELIVERY & HAD NO REASON BEHIND IT!! COMPANY OFFERS NO HELP AT ALL. RUBBISHHHHHHHH
28/05/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
28/05/13
good service will use again
28/05/13
well organised delivered and collected on time excellent service
28/05/13
Fantastic service - thank you. Collected when you said you would and delivered the goods next day with no hiccups on the way.
28/05/13
UK TO USA WITH NO PROBS AND CHEAP AS CHIPS A+++++++++++++++++++++++
28/05/13
No comment left by this customer.
28/05/13
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