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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
Easy to book and delivered as advertised !
01/06/13
no comment
01/06/13
no comment
01/06/13
very happy..quick pick up..polite and helpful driver. and to top it all off..price for delivery was the best in the uk. will use again.
01/06/13
Good service and easy to book.
01/06/13
Good service and easy to book.
01/06/13
Good service and easy to book.
01/06/13
no comment
01/06/13
Parcel was collected a day late with no phone call, client had to wait in for 2days! Delivery however was prompt
01/06/13
no comment
01/06/13
no comment
01/06/13
Damaged item in transit, courier should have been (according to their website) a 2 man team yet only one man arrived to handle a 42kg item!
01/06/13
Very good/prompt/efficient service, delighted.
01/06/13
Great company a++++
01/06/13
Your service was excellent.
01/06/13
No comment left by this customer.
01/06/13
excellent service
01/06/13
big thank you .keep up the good work.
01/06/13
No comment left by this customer.
01/06/13
Amazing service over the bank holiday, a Friday collection arrived on the Saturday, Many thanks!
31/05/13
Great service as usual. Thank You.
31/05/13
would have liked the driver to wait after ringing bell. I didnt have time to answer the door before he had got in his van, but Good overall.
31/05/13
No comment left by this customer.
31/05/13
No comment left by this customer.
31/05/13
No comment left by this customer.
31/05/13
no comment
31/05/13
Collected the day after the booked collection (DX)
31/05/13
Our Response: Sorry to read that. Please accept our apologies and we will speak with the courier concerned.
quick and easy and half the price than taking it to the PO
31/05/13
Fantastic news, Thank you very much.
Satisfied with survey. Need to have timed slots. Courier arrived at 6pm...fely like I need not have waited in all day...
31/05/13
Our Response: We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
31/05/13
One of my collections to 4 days to be collected. "NOT GOOD"
31/05/13
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
no comment
31/05/13
no comment
31/05/13
Just a slight problem with the pick - Driver had only 1 parcel marked - sorted !
31/05/13
no comment
31/05/13
A great service
31/05/13
no comment
31/05/13
really good value and item arrived to its destination in perfect condition despite being very fragile
31/05/13
Fantastic news, Thank you very much.
No comment left by this customer.
31/05/13
Excellent service as usual
31/05/13
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