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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
I was very impressed with your service and would use it again ,thanks
28/05/13
No comment left by this customer.
28/05/13
VERY GOOD
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
Web-site was fine- I took parcel to depot so can't comment on collection- arrived safely other end, thanks.
28/05/13
Generally efficient and good value. Smaller window re. collection times would be a great help - had to be in all day.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
No issues, no comment. Thank you.
28/05/13
Collected on 21st still not delivered on 28th
28/05/13
it wasnt completely clear whether or not i had to label the package or not, one part of the process said i did and another part didnt.....
28/05/13
great service, helpful driver.
28/05/13
collected and delivered as promised at a good price!
28/05/13
Great service - good communication
28/05/13
great service, thank you
28/05/13
No comment left by this customer.
28/05/13
Excelent, London to Athens Greece.
28/05/13
your service did what it said on the tin, very good
28/05/13
Poor servce for delivery collected from me and took 3 days to arrive at destination customer waited n for delivery on wed and the parcel
28/05/13
effortless booking
28/05/13
No comment left by this customer.
28/05/13
Great as always
28/05/13
First Citilink said they were unable to deliver and left a card, now they claim the address is wrong - have check & is correct!
28/05/13
Excellent communication.Service only let down by later than expected collection
28/05/13
No comment left by this customer.
28/05/13
Excellent, no problems at all
28/05/13
Excellent service!
28/05/13
Brilliant service!
28/05/13
great service
28/05/13
No comment left by this customer.
28/05/13
A good service, but the label to attach to the parcel did not arrive until just before collection the day after placing the order.
28/05/13
No comment left by this customer.
28/05/13
No comment left by this customer.
28/05/13
Very good service and a reasonable price, with an easy to use Web Site. Will use again in the future.
28/05/13
tracking of a surface package ended when it reached the UK depot - a bit useless!
28/05/13
very slow in responding to the problem, didnt phone me as requested, didnt use the information i provided & now not enough letter spaces to
28/05/13
No comment left by this customer.
28/05/13
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