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Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:
(4.5/5) based on 125,462 reviews.

Amazingly easy to fill in quote and speedy delivery. Brilliant.

Today

One very unreliable service provided by your partners "Courier" and extremely unprofessional from yourselves ,you gave us to much grief

Today

A contact telephone number would be nice. Otherwise, all good.

Today

excellent service collection on time ,it gives confidence to use on a regular basis

Today

Excellent service, fast efficient response ,very happy.

Today

Parcel arrived promptly, good service.

Today

Your message online when I tried to rebook my delivery said: "contact support" yet you provide no number or email. I had to use facebook.

Today

Parcel Monkey is hassle free, quick and simple. Prices are very competitive as is the service!

Today

Always reliable and efficient... many thanks

Today

Excellent service to Australia as always.

Today

good

Today

all ok.

Today

Everything went smoothly

Today

Terrible service. Driver got lost. Late delivery. Everything damaged

Today

Missed collection because we weren't in. Not true, the shop was open all day.

Today

Excellent service. Very polite driver. Rapid delivery. What more can I say. 100% satisfied. Wee

Today

very pleased will use you again customer very happy.

Today

Excellent service all round. Thank you

Today

Collected and delivered as promised at reasonable price.

Today

Quick delivery, But your collections should also be quicker. Overall we are happy with your service

Today

All was good, apart from the time I had to wait to be able to print out the documents, I had to wait a number of hours. this is inconvinient

Today

Good job as normal!

Today

I paid for next day delivery & the parcel was collected on Apr 10th. It still has not been delivered. Not a service I will be pay for again!

Today

Excellent service. Many thanks.

Today

Good - as always. Thank you.

Today

Paid for next day delivery, eventually arrived 5 days later.

Today

just stop spam me asking for feedback every time I send something, **** off

Today

Service is excellent, easy and reliable.

Today

All went well thank you!

Today

fast very well priced and picked up for delivery at the time indicated

Today

The collection process is a little hit and miss....no option of am or pm just between 8.00 and 18.00 or something like that.

Today

Good service

Today

Very quick and easy thankyoy

Today

-

Today

An excellent service, fulfilling all promises, I would definitely use again and would highly recommend *****

Today

First use. Website simple, plenty of options. Collection went to plan. Quick delivery. Fair price. I'd use you again! KS

Today

No complaints as usual thank's

Today

Great service and speed and fantastic prices. Recommended!

Today

No times are offered for pickup. I had to waste a whole day waiting for collection which turned up at 5.30pm. no customer service opt

Today

Courier failed to collect on 2 days. (NO explanation) despite numerous calls from myself. I will not be using either of you in the future.

Today
Parcel Monkey www.parcelmonkey.com 4.4 out of 5 based on 125462 ratings. 80320 user reviews

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