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Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:
(4.5/5) based on 135,717 reviews.

excellant service

Today

As always a great service and a polite driver thank you

Today

Good service - collected promptly.

Today

Easy process will use again

Today

Fantastic Service!

Today

Would use again

Today

Excellent, fast , economical service. Thanks.

Today

Thanks it is good services

Today

Excellent service, pick up driver is very helpful and kind.

Today

Parcel delivered 1week 4 days after collection. Tracking link had runtime error every time I ran it. Other times great, not thus time. :-(

Today

on time, quick, no hassel, will use you again. many thanks for the emailed updates.

Today

So easy to use and found a number of great deals. Thank you!

Yesterday

collection booked s

Yesterday

Very happy with your service. Its always a worry when sending hand made items so all went went and they arrived on time and safely.

Yesterday

Not usual service , very disappointed , booked & paid for next day before noon , was picked up a day late & on a standard delivery service .

Yesterday

stole my parcel, refuse to refund for loss. paid £32 to send parcel refunded nothing. your nothing more than thieves, no one should use you

Yesterday

Fairly speedy delivery and very happy

Yesterday

It's not really your fault but Courier missed the next day delivery, their first attempt was on 18/7, when it should've been 17/7, not good

Yesterday

the parcel i sent to France arrived 3 days after id sent it and i will be using this service again so ill recommend you to my friends thanks

Yesterday

great thanks

Yesterday

Parcel a bit banged up.

Yesterday

service was shocking collection was booked for the 17th Thursday and wasn't collected until the 21st after many phone calls and emails

Yesterday

Parcel arrived - whilst the tracking told me that the package had departed & arrived at sort facility it didnt say where the facility was

Yesterday

Very easy transaction on my first use. Will use again and would recommend.

Yesterday

Easy site to use and best prices offered with variety of sending methods

Yesterday

Sadly we are still waiting for delivery

Yesterday

Firstly the courier after being rude on collection the contents of the parcel was delivered in pieces advising the recipient to return it

Yesterday

It would be better if you gave a time slot for pick up

Yesterday

parcel wasn't picked up until 2 days after booked day. no contact from courier. when finally picked up, it has gone missing.

Yesterday

Very simple to use, item was picked up from home and delivered the next day for a very reasonable price!! Will defo use again

Yesterday

very poor service, Courier driver turned after we had closed both times dispite telling them what times. there is no way to contact pm

Yesterday

poor communiction, poor customre service

Yesterday

No one turned up for the delivery, and I waited in all day! Had to rearrange for another day!!!

Yesterday

Great service with no complaints. i will use again, thankyou.

Yesterday

Easy to arrange & very simple instructions. Will definitely use again

Yesterday

Great company very well organized. Great price so easy to arrange for collection and delivery. Would highly recommend

Yesterday

Excellent service - very pleased and would be happy to use again

Yesterday

Dreadful service - still not picked up 10 days after booking despite 3 re-bookings, numerous telephone calls and 2 days booked off work.

Yesterday

100% Reliable customer & delivery services

Yesterday

Will never use you again. We are still waiting for our parcel. Should have been collected yesterday and was collected at 5.50 today.

Yesterday
Parcel Monkey www.parcelmonkey.com 4.3 out of 5 based on 135717 ratings. 88160 user reviews

UK Box2Box

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