We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
Amazingly easy to fill in quote and speedy delivery. Brilliant.
One very unreliable service provided by your partners "Courier" and extremely unprofessional from yourselves ,you gave us to much grief
A contact telephone number would be nice. Otherwise, all good.
excellent service collection on time ,it gives confidence to use on a regular basis
Excellent service, fast efficient response ,very happy.
Parcel arrived promptly, good service.
Your message online when I tried to rebook my delivery said: "contact support" yet you provide no number or email. I had to use facebook.
Parcel Monkey is hassle free, quick and simple. Prices are very competitive as is the service!
Always reliable and efficient... many thanks
Excellent service to Australia as always.
Everything went smoothly
Terrible service. Driver got lost. Late delivery. Everything damaged
Missed collection because we weren't in. Not true, the shop was open all day.
Excellent service. Very polite driver. Rapid delivery. What more can I say. 100% satisfied. Wee
very pleased will use you again customer very happy.
Excellent service all round. Thank you
Collected and delivered as promised at reasonable price.
Quick delivery, But your collections should also be quicker. Overall we are happy with your service
All was good, apart from the time I had to wait to be able to print out the documents, I had to wait a number of hours. this is inconvinient
Good job as normal!
I paid for next day delivery & the parcel was collected on Apr 10th. It still has not been delivered. Not a service I will be pay for again!
Excellent service. Many thanks.
Good - as always. Thank you.
Paid for next day delivery, eventually arrived 5 days later.
just stop spam me asking for feedback every time I send something, **** off
Service is excellent, easy and reliable.
All went well thank you!
fast very well priced and picked up for delivery at the time indicated
The collection process is a little hit and miss....no option of am or pm just between 8.00 and 18.00 or something like that.
Very quick and easy thankyoy
An excellent service, fulfilling all promises, I would definitely use again and would highly recommend *****
First use. Website simple, plenty of options. Collection went to plan. Quick delivery. Fair price. I'd use you again! KS
No complaints as usual thank's
Great service and speed and fantastic prices. Recommended!
No times are offered for pickup. I had to waste a whole day waiting for collection which turned up at 5.30pm. no customer service opt
Courier failed to collect on 2 days. (NO explanation) despite numerous calls from myself. I will not be using either of you in the future.