We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
does what is says on the can
It is an excellent service, I will definatley be using you again
Good, but 1 day later than I thought.
Thank you , easy to access and all ok, will use you again
Very good service thank you :0)
really good service easy to use prompt collection and delivery would recommend
I was not happy, the items were collected late hence a friday freight. There were very urgent items in one of the boxes for my sick mother w
2nd time I have used you company, brilliant & competitively priced, please remain price concious this is where you gain...
Parcle delivered safe and sound from the UK to Jerez, Spain. Thanks.
Very fast thank you see you soon
Sent parcel from UK to Bangladesh on Wednesday, there by following Monday. Very good, will use again.
Booked collection from another site in UK for delivery to Australia, worked really well. Thanks.
fab as always
Website didn't work fantastically with my browser. Parcel arrived one day later than the guaranteed deadline.
A great no hassle service.
Nice prompt,quick and efficient service as usual 10/10
Collection messed up by City link causing 1 day delay. They said they had visited the premises which was false.
great service as always
Had to wait in all day for courier to eventually turn up at 16:30. Am-pm collections would help.
overall, very good service and great price
I have made this same comment already that nightfreight allways without exception do not collect or deliver on time
Were a day late picking up one of the deliveries however when one of a pick ups did not have an address you still got it to us. Happy enough
great as always
Job was not delivered on time as driver ran out of time and left the postcode area out
Maybe a slightly more narrowed time frame (9am-1pm/1pm-6pm) for collection if possible.
next day delivery was not collected thus causing our bride great distress
parcels collected 5 days later than expected
always a great service
I've used and supported parcel monkey for years now and only gets better. Really easy to alter delivery date at short notice. Good work
Surely it would be possible to provide a slot time of say a two hour window rather than between 8am. and 6pm.
Service was terrible. Waited in all day and nobody came to collect the parcel. Told several times that it would be picked up. Horrendous!!!
good value easy to use and reliable
Thank you very much, the service is very good (with DX Freight)
it would make a big difference if we can book a specific time slot for the pick ups instead of having to wait the entire day for same.
Quick and efficient service. Cheaper than Royal Mail and we didn't have lug the parcel to the PO !