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Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:
(4.5/5) based on 136,601 reviews.

It would be good to know an approximate time frame for the drivers to arrive at the house to pick up parcels

Today

Found Parcel Monkey easy to use and delivery very fast.

Today

Server Error in '/tracker' Application. I have no idea if my parcel has been delivered.

Today

great service

Today

great service

Today

Exaclt

Today

Easy, good service, tracked all the way trough the Europe.

Today

absolute s***!! Tried to contact driver, impossible, failed to collect had to take to depot p***** off, cost dbl. Not even a partial Refund.

Today

FAQs confusing - put a contact number on there so customers can speak to someone when they have a query. Otherwise, good service.

Today

THE PARCEL HASNT EVEN BEEN PICK UP AFTER 7 DAYS NOW ?

Today

very good and quick service A+++

Today

Quick and reliable

Today

Your website has pickup times for delivery but does not make it obvious (I appreciate it's in the small print) that these are only estimates

Today

our tracker service didn't work, and I could not contact you or the courier company to obtain a proof of signature. I NEED A POD.

Today

First time I have used a courier and it was brill. Everything was easily explained and was kept up to date with the whole process. Thanks

Today

good choice of couriers, all links worked well. A good service, thank you!

Today

Great service as always

Today

Relaible and good service

Today

Service was excellent - my parcel was delivered safely and in good time.

Today

Everything went nice and smooth and simple.

Today

Prompt, polite service. Thank you

Today

very easy!

Today

A*

Today

collection and delivery on time, great!!!

Today

Excellent service

Today

Excellent, Quick, straight forward service.

Today

I was delighted to find your service, and at such a competitive price. The parcel was delivered to its destination within six days

Today

excellent

Today

Excellent service many thanks

Today

Would have been useful to be given a contact number and an estimated time of pickup. So that I don't have to sit by the door all day waiting

Today

Our package has never been picked up

Today

Excellent service, i would highly recommend Parcel Monkey.

Today

Easy fast service

Today

Website easy to use, instructions came through nice & clear

Today

Its a quick easy service to use, I would use it again

Today

Easy to arrange. Deleivered on time. Excellent.

Today

Parcel arrived a day late but was able to contact the carrier and they provided information about where the parcel was and expected delivery

Today

very satisfactory

Today

Great price, easy website to use & very friendly courier, thanks

Today

perfect speedy transaction, highly reccomend Parcel Monkey !

Today
Parcel Monkey www.parcelmonkey.com 4.3 out of 5 based on 136601 ratings. 88840 user reviews

UK Box2Box

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New

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UK Next Day

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UK Same Day

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International Deliveries

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