We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
It would be good to know an approximate time frame for the drivers to arrive at the house to pick up parcels
Found Parcel Monkey easy to use and delivery very fast.
Server Error in '/tracker' Application. I have no idea if my parcel has been delivered.
Easy, good service, tracked all the way trough the Europe.
absolute s***!! Tried to contact driver, impossible, failed to collect had to take to depot p***** off, cost dbl. Not even a partial Refund.
FAQs confusing - put a contact number on there so customers can speak to someone when they have a query. Otherwise, good service.
THE PARCEL HASNT EVEN BEEN PICK UP AFTER 7 DAYS NOW ?
very good and quick service A+++
Quick and reliable
Your website has pickup times for delivery but does not make it obvious (I appreciate it's in the small print) that these are only estimates
our tracker service didn't work, and I could not contact you or the courier company to obtain a proof of signature. I NEED A POD.
First time I have used a courier and it was brill. Everything was easily explained and was kept up to date with the whole process. Thanks
good choice of couriers, all links worked well. A good service, thank you!
Great service as always
Relaible and good service
Service was excellent - my parcel was delivered safely and in good time.
Everything went nice and smooth and simple.
Prompt, polite service. Thank you
collection and delivery on time, great!!!
Excellent, Quick, straight forward service.
I was delighted to find your service, and at such a competitive price. The parcel was delivered to its destination within six days
Excellent service many thanks
Would have been useful to be given a contact number and an estimated time of pickup. So that I don't have to sit by the door all day waiting
Our package has never been picked up
Excellent service, i would highly recommend Parcel Monkey.
Easy fast service
Website easy to use, instructions came through nice & clear
Its a quick easy service to use, I would use it again
Easy to arrange. Deleivered on time. Excellent.
Parcel arrived a day late but was able to contact the carrier and they provided information about where the parcel was and expected delivery
Great price, easy website to use & very friendly courier, thanks
perfect speedy transaction, highly reccomend Parcel Monkey !