We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
very fast and great service. just inconvenient that only uk credit cards are allowed
Amazing quick service.
2 day delivery service perfect will use again
no problems at all
Excellent service, 1st time I have used, but will use again, collected on time and good value for larger items.
An approximate time of collection would help e.g. between 09:00-11:00hrs
Easy service to use, fast and efficient, the driver bringing labels too made it all so easy. Great service, thank you
All Good Thanks,Will use again.
Picked up when you said you would and delivered it half way down the country the following day. Couldn't ask for more.
Too many restricted items, I cannot see what all the fuss is about. The item I sent was perfectly safe !
1st time I've used this service... Won't be the last! Can't believe how much better (& cheaper) it was than parcelforce.
Could not track item but arrived on time many thanks.
easy to use, reasonable priced, would recommend
Parcel arrived safely.
Very good thank you. Ken
parcel did not arrive when expected
UK side great but Norway side was very bad.
excellent quick service - have used this company for years now and always on the ball
Always effiecient and well priced. Thanks
Highly recommended service, everything was as it should be.
i found your service fantastic,even more so considering how busy it is this time of year,thank youvery much and keep it going
Very good service, thank you
great service but a diacount for returning customers would be great :)
Very pleased with the service. Perhaps a clearer indication of the expected delivery date at the outset would improve the service.
great service and price was just the best
easy but did to try to pick the day after it had been picked up
Easy to book online. Picked up parcel as advised. Arrived within 2 days. Very good.
Efficient service we would use it again
Just received the parcel, in good order, I would recommend your service, thanks
The first attempt at collection in an umarked white van did not really make much attempt to collect. We have CCTV
You picked up and delivered on the stated days - excellent service. Small point -you could consider telephoning before arriving.
I had a message from the person I sent the parcel to say that the canvas was damaged in transit, I have had to pay her back,not happy
can't fault your service. Thank you - keep it up. Particular good point is your email communication and ability to print label so easily
Despite it being on the warning list. The parcel contained glass bottles many of which were smashed during delivery.
When I pay for next day I expect next day and you couldn't be less interested when this doesn't happen. Shame as otherwise great service
my box it wasn't collect the day book
Delivery was arranged as requested. Unfortunately customer was not available at the address. Altering delivery address was problematic.