Review Centre - Real Feedback From Our Customers, Good and Bad!

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

Our average customer rating is:     (4.5/5) based on 45,705 reviews.
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Came the next day as stated they would and delivered the day after that as far as know.
Today
its ok.
Today
I was every impressed with parcel monkey as this is the first time I have used web site, no problem with price or delivery
Today
early pick up,e3arly delivery,no problems,definately use agaib
Today
Excellent service - goods arrived on time without issue - thanbk you.
Today
Easy to book, collected and delivered on time for a great price and friendly drivers, would use again and recommend to others
Today
Great service as usual
Today
excellent service just as before, thanks
Today
You need to have a phone number so people can speak to someone when things go wrong, before Xmas your next day service was a 10 day one with
Today
excellent- delivery man couldnt have been more helpful -thank you
Today
Good service
Today
Really pleased, will definatley use again. Thank you
Today
one thing that a business needs is proof of invoice . this is some thing that was not avaiable to us to copy or down load or was went to us.
Today
Once I had found my way round the booking system on the web - with a bit of frustration! - , everything else was wonderful
Today
PERHAPS A SMALLER WINDOW FOR PICK UP RATHER THAN OPEN (ALL DAY ANYTIME) OTHER THAN THAT ALL GOOD
Today
Courier were terrible, they missed first collection, promised second, but came too early and then difficult to re-arrange. Still not done
Today
just fine thanks
Today
Nil
Today
Indication if collection will be am or pm would be VERY helpful
Today
my first time using PM, it cost a seventh of what I was quoted by other courier company's and it all went fine, cheers!
Today
Simple cheap no brainer delivered on time superb will defo use again
Today
Very good so far just hope it continues
Today
I would like a same day collection. Overall very good service
Today
I have used parcel monkey several times and am satisfed with the service. tracking is good. Not keen on compulsory insurance
Today
Curtious courier came took my parcel away. It was delivered quickly. Very happy with my first experience thanks
Today
Your collection was a day earlier than expected. Then a guy turned up on the right day to find parcel had already gone. Otherwise great.
Today
Great website and service, very easy to use.
Today
Excellent
Today
very good service
Today
Easy on line process. Parcel picked up on time and delivered on time.
Today
xxx
Today
brilliant
Today
Good service as always
Yesterday
Transaction was easy to do and great value. Couldn't be happier!
Yesterday
Excellent as always
Yesterday
very efficent delivery service will always use this company.
Yesterday
Waited at the premises till 17:30 and the parcel was not picked up. And now am being asked to re-book!!!!
Yesterday
Parcel Monkey made my urgent parcel sending experience quick easy and cheap
Yesterday
Fantastic service well done.
Yesterday
Collected when stated, delivered quickly,good service
Yesterday
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Parcel Monkey www.parcelmonkey.com 4.4 out of 5 based on 45705 ratings. 28720 user reviews
Parcel Monkey are expanding internationally, opening in countries across the world. You can visit our international sites using the links below:
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Asia
India
Americas
USA