We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
As always a great service and a polite driver thank you
Good service - collected promptly.
Easy process will use again
Would use again
Excellent, fast , economical service. Thanks.
Thanks it is good services
Excellent service, pick up driver is very helpful and kind.
Parcel delivered 1week 4 days after collection. Tracking link had runtime error every time I ran it. Other times great, not thus time. :-(
on time, quick, no hassel, will use you again. many thanks for the emailed updates.
So easy to use and found a number of great deals. Thank you!
collection booked s
Very happy with your service. Its always a worry when sending hand made items so all went went and they arrived on time and safely.
Not usual service , very disappointed , booked & paid for next day before noon , was picked up a day late & on a standard delivery service .
stole my parcel, refuse to refund for loss. paid £32 to send parcel refunded nothing. your nothing more than thieves, no one should use you
Fairly speedy delivery and very happy
It's not really your fault but Courier missed the next day delivery, their first attempt was on 18/7, when it should've been 17/7, not good
the parcel i sent to France arrived 3 days after id sent it and i will be using this service again so ill recommend you to my friends thanks
Parcel a bit banged up.
service was shocking collection was booked for the 17th Thursday and wasn't collected until the 21st after many phone calls and emails
Parcel arrived - whilst the tracking told me that the package had departed & arrived at sort facility it didnt say where the facility was
Very easy transaction on my first use. Will use again and would recommend.
Easy site to use and best prices offered with variety of sending methods
Sadly we are still waiting for delivery
Firstly the courier after being rude on collection the contents of the parcel was delivered in pieces advising the recipient to return it
It would be better if you gave a time slot for pick up
parcel wasn't picked up until 2 days after booked day. no contact from courier. when finally picked up, it has gone missing.
Very simple to use, item was picked up from home and delivered the next day for a very reasonable price!! Will defo use again
very poor service, Courier driver turned after we had closed both times dispite telling them what times. there is no way to contact pm
poor communiction, poor customre service
No one turned up for the delivery, and I waited in all day! Had to rearrange for another day!!!
Great service with no complaints. i will use again, thankyou.
Easy to arrange & very simple instructions. Will definitely use again
Great company very well organized. Great price so easy to arrange for collection and delivery. Would highly recommend
Excellent service - very pleased and would be happy to use again
Dreadful service - still not picked up 10 days after booking despite 3 re-bookings, numerous telephone calls and 2 days booked off work.
100% Reliable customer & delivery services
Will never use you again. We are still waiting for our parcel. Should have been collected yesterday and was collected at 5.50 today.