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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
Was good service
25/05/13
very good, quick delivery very reasonable pricing, first class, thank you
25/05/13
no comment
25/05/13
I like that the courier called before he arrived. The courier was also very friendly. Very fair prices. Should be able to not insure item
25/05/13
Excellent service
25/05/13
Thank you very much :-)
didn't have a printer so would be good if you could write your own lables out!!
25/05/13
Excellent parcel delivery thank you very much it was fast and quick and really cheap
25/05/13
Picked up 10.30 Monday, delivered 07.58 Friday in Switzerland. Good service
25/05/13
Reliable, fast, great value for money! Would definitely use again x
25/05/13
gr8 as usual. easy to arrange and understand.
25/05/13
No comment left by this customer.
25/05/13
Parcel collected Monday in UK arrived in Australia Friday morning
25/05/13
No comment left by this customer.
25/05/13
Great service
25/05/13
Cheapest I found online, collected package fast and delivered to my desired location quickly.
25/05/13
Very Good
25/05/13
no comment
24/05/13
EXCELLENT
24/05/13
very pleased with the service you offer, will be using you all the time
24/05/13
no comment
24/05/13
No issues with any part of service
24/05/13
Perfect service. Reasonable shipping charges. Vey good all round. Thank you.
24/05/13
no comment
24/05/13
Excellent as always!
24/05/13
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
Very helpful over the phone beforehand when I asked for pick up from my shed. Also very speedy. Thank you
24/05/13
On the whole very pleased with the order- only thing an email would have been good to state that night freight couldnt make the 1st pick up!
24/05/13
Hi - I sent two small bedside tables very well wrapped from Camberley to Bradford and they arrived with two very loose legs. Poor job!
24/05/13
Our Response: I am sorry to read that your items were damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
good
24/05/13
parcel collected on time and arrived in NZ within 7 days, very pleased, thank you
24/05/13
It's great to see you are so pleased with our own International service :-)
I expected the Courier driver to scan it in at the door. I failed to track the item on line I assume it got there i really dont know
24/05/13
Our Response: The tracking details available to you via your account shows 21st May 2013 @ 09:24 Shipment delivered
No comment left by this customer.
24/05/13
No comment left by this customer.
24/05/13
The parcel was NOT picked up until one day later - another courier claim that they had no knowledge of the date you scheduled for delivery picku
24/05/13
Our Response: That is incorrect as without their acknowledgement the order does not get confirmed. On behalf of the courier concerned please accept our apologies for their delay in collection.
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