-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
Excellent service as per normal
30/05/13
Excellent service, parcel was taken from London to Glasgow in one day. Many thanks.
29/05/13
Fantastic news, Thank you very much.
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
Efficient service as always.
29/05/13
great service fast delivery
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
no problems
29/05/13
No comment left by this customer.
29/05/13
Would use again.
29/05/13
That's great to know, Thanks very much :-)
No comment left by this customer.
29/05/13
Very Good***********
29/05/13
No comment left by this customer.
29/05/13
Third time I have used this website to send boxes to Germany. Excellent.
29/05/13
Fantastic news, Thank you very much.
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
Dispite giving dimensions the van was not big enough for the parcel to be collected, pretty poor really.
29/05/13
Our Response: City Link have large vans so this is a surprise to read. Sorry and rest assured we will speak with them about this.
No comment left by this customer.
29/05/13
Great service super fast and great price
29/05/13
Great service, will use again!
29/05/13
Fantastic news!!
No comment left by this customer.
29/05/13
Parcel seems to have arrived, although DX tracking service leaves much to be desired. CityLink tracking far better!
29/05/13
DX are working on their tracking technology so we hope to bring you improvements in this area later in the year.
No comment left by this customer.
29/05/13
I have been with city link via parcel monkey for some time and have always been pleased with the service, don,t change anything,
29/05/13
could not open link to get returns label
29/05/13
DX need to organise their email better - it's not a lot of use emailing the sender to warn them to expect the delivery....
29/05/13
Fab price, great service, very happy!
29/05/13
No comment left by this customer.
29/05/13
Great service
29/05/13
No comment left by this customer.
29/05/13
great thanks
29/05/13
cheapest ever!
29/05/13
No comment left by this customer.
29/05/13
All went very well, will use again
29/05/13
Thank you very much :-)
very poor, part of the guillotine, the cutting mechanism was broken during transit
29/05/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
29/05/13
the delivery was supposed to be picked up on Friday last week, was not picked till yesterday (tue) and has not been delivered yet v.poor
29/05/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more