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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
Fantastic
03/06/13
No comment left by this customer.
03/06/13
No comment left by this customer.
03/06/13
No complaints
03/06/13
I am a new customer but so far things have gone brilliantly, thanks
03/06/13
No comment left by this customer.
03/06/13
You need to clarify the insurance cover. It is not customer friendly to put "your insurance cover may not be valid" after purchasing it!
03/06/13
no problems
03/06/13
VERY GOOD SERVICE ITEM WAS PICKED UP DELIVERED NEXT DAY SERVICE IS EXCELLENT WILL USE EVERY TIME NOW MANY THANKS DAVY
03/06/13
From UK to the Mediterranean in only 3-4 days. Cheap as well. My French customer is very impressed.
03/06/13
No comment left by this customer.
03/06/13
Excellent
03/06/13
City Link failed to collect - which looking at website comments isn't unusual! Your website is excellent though
03/06/13
all good, good service
03/06/13
No comment left by this customer.
03/06/13
No comment left by this customer.
03/06/13
Very impressed collected from rural Shropshire on Wednesday afternoon, arrived in US on Sunday
03/06/13
You need to have some way of notifying customers roughly when your picking up.
03/06/13
Once again first class service from parcel monkey, they have never let me down.
03/06/13
Thank you.
03/06/13
Cheap and quick just th job!
03/06/13
EXCEPTIONAL - I've been using Parcel Monkey for a while now and their service is far superior to any other parcel company I've dealt with.
03/06/13
excellent
03/06/13
dual emails ,to send label to if arranging an item to be delivered to yourself, the sender needs to print the label off.
03/06/13
We only send the labels to the customer that books and pays for the order with us.
Great service, excellent price can't fault Parcelmonkey. Will use this company again.
03/06/13
Fantastic news, Thank you very much.
pick up between 8.30 6.00. waited all day came at 6.30! no phone call to give estimated time. first time user would not use again
03/06/13
Our Response: When you booked you knew the collection window. On behalf of the courier concerned though we do apologise for the late collection by 30 minutes.
No comment left by this customer.
03/06/13
No comment left by this customer.
03/06/13
Driver collecting goods was rude. Otherwise service and price are great.
03/06/13
On behalf of the individual courier driver concerned please accept our apologies for his rudeness and rest assured we will speak with the company he works for.
No comment left by this customer.
03/06/13
excellent service - thank you
03/06/13
And a big thank you for booking with us :-)
No comment left by this customer.
03/06/13
No comment left by this customer.
03/06/13
Very happy so far. They do what is says on the tin.
03/06/13
No comment left by this customer.
03/06/13
Efficient service, chose guardanteed next day delivery and everything was fine. thank you
03/06/13
Fantastic news, Thank you very much.
No comment left by this customer.
03/06/13
Easy and cost effective service. First rate.
03/06/13
The courier was a day late
03/06/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Very pleased with service, many thanks
03/06/13
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