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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
all i can say is your service was perfect. easy, fast, cheap. 100%. thank you very much
29/05/13
Collected in good time, delivered in good time. Arrived well organised with spare label. Excellent price.
29/05/13
Excellent service,very good prices
29/05/13
No comment left by this customer.
29/05/13
as always collected on time delivered on time and handled with FRAGILE care MAny thanks 5*service(could you quote upfront prices with vat !!
29/05/13
Thank you very much. Our prices show the inc vat price beneath the non vat price.
No comment left by this customer.
29/05/13
order booked for 28/5/13 order not sent to dx order not picked up till 29/5/13 late! my customer are not very happy there orders are late
29/05/13
driver was very friendly and item arrived as stated,thanks :)
29/05/13
No comment left by this customer.
29/05/13
i am very happy thanks (very good)
29/05/13
All went well, only thing is, it would be nice to have a receipt from the driver to say it had been picked up. Thanks.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
The driver who came to collect the parcel (Vince, I believe) went above and beyond his responsibilities-first class service. Thanks
29/05/13
That's great news and we will make sure we pass on your praise to the company Vince works for.
No comment left by this customer.
29/05/13
Very pleased with the service, will defineately recommend and use again
29/05/13
Thank you and it's great to see you will be recommending us.
Response time of web site is invariably very slow.
29/05/13
No comment left by this customer.
29/05/13
Citylink are very unreliable
29/05/13
No comment left by this customer.
29/05/13
improve customer service by obtaining a contact telephone number!!
29/05/13
Collected from door step in my absence - the receipt was left on door step and found on path in the rain.
29/05/13
Parcel collected on Thursday as promised and delivered in France in time for child's birthday on the Monday after. Well done!
29/05/13
We have had no problems. Very satisfied
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
Problem at delivery end,but not fault of parcel monkey.I usually use parcel2go,but find insurance costs better with Parcel Monkey.
29/05/13
Quick service at a good price.
29/05/13
Very good service and good price thanks
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
Parcels arrived slightly battered but contents ok
29/05/13
Thrilled with your service,,and pass this on to friends.you do as you say re delivery and parcel arrives in fab condition.
29/05/13
Thank you and it's great to see you have been recommending us.
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
Very easy to use, the courier company collected and delivered as specified - would use again and recommend
29/05/13
Fantastic news, Thank you very much.
good service
29/05/13
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