Privacy Policy

Effective Date: 11/11/2009
Last Updated: 11/11/2009

This Privacy Policy describes our privacy practices with respect to information we collect about our customers and visitors who (1) Use, browse and shop at the Parcel Monkey website and (2) Register to use our site.

Parcel Monkey understands its legal obligations conferred to it under the Data Protection Act and will take every reasonable step to follow its guidelines, ensuring your protection as a User of the Parcel Monkey Site.

COMMITMENT TO PRIVACY

As a Broker for Parcel Delivery services, Parcel Monkey knows that you care about how your information is used and shared. We respect your right to privacy. Your ability to make informed choices about the use of your information is very important to us. We want to make sure that you understand the type of information we along with Fed Ex and DHL collect about you, how it is used and the safeguards implemented to protect it.

WHAT INFORMATION DOES PARCEL MONKEY COLLECT?

The type of information that we collect and retain depends upon your interaction with our site. Here is a brief overview of the two main types of interactions.

Information You Give Us – We collect the personally identifiable information you provide to us when registering for a user account. This will include your full contact details including your name and address. You have the final decision on whether to proceed with any activity that requests personal information. However, if you do not wish to provide the information needed for a user account or transaction, you may not be able to complete it.

Information Collected and Stored Automatically – When you interact with the Parcel Monkey web site, we may maintain a record of the following types of information:

Your Internet Protocol (“IP”) address or other technical information such as a referring web site or the path you took to access the Parcel Monkey website

The amount of times each User has visited the web site and the amount of completed orders that User has made

HOW DO WE USE THE INFORMATION WE COLLECT?

The personal information we collect is used to process your requests and transactions, to provide you with high quality service, to tell you about opportunities we think will be of interest to you and to customize your experience on our site.

WITH WHOM DO WE SHARE YOUR INFORMATION?

Parcel Monkey does not sell or rent your personally identifiable information to third parties. Under certain circumstances, Parcel Monkey may share your personally identifiable information with third parties as set forth below. In such circumstances, we provide only the information necessary to facilitate the function or to provide the service for which it has been shared. These third parties are required to keep the information confidential and are not permitted to use the personal information provided by us for any purpose, except as authorized by Parcel Monkey.

Parcel Monkey may share your information with third parties such as:

DHL – We may share your personally identifiable information with the trusted service provider in order to dispatch all items delivered within the United Kingdom. DHL offers its own Privacy Policy which we highly recommend reading. The Privacy Policy can be accessed using the Link below:

http://www.dhl.co.uk/publish/gb/en/information/customer/legal/privacy.high.html

FedEx - We may share your personally identifiable information with the trusted service provider in order to dispatch all items delivered internationally. FedEx offers its own Privacy Policy which we highly recommend reading. The Privacy Policy can be accessed using the Link below:

http://fedex.com/kr_english/privacystatement.html

Parcel Monkey reserves the right to disclaim any liability for the Data Processing activities of our distributors (listed above) which act as independent data processing controllers. Should there be a problem accessing the Distributors Privacy Policy using the links provided, please take the appropriate measure necessary in ensuring you have fully read and understood the Privacy Policy which applies to you.

CHANGES OF PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time with or without prior notice. Please check back frequently to be informed of any changes.

CONSENT

By providing us with your personal information when registering at our site or when you use our service, you consent to the collection, use and disclosure by Parcel Monkey of your personal information as provided in this Privacy Policy.

Your consent includes the retention of personal information that is collected through our Site, including your personal information that you submit through a registration process, for as long as you are registered at our site unless and until you withdraw your consent.

By using the Parcel Monkey web site and the services it provides, you agree to have read and understood the Privacy Policy and are aware of your legal obligations to be bound by this agreement.