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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,892 reviews.
was spot on,many thanks,back to the old service that is so good
26/05/13
Dont waste your time ****** around with any one else
26/05/13
Very happy with service, would recommend parcel monkey.
26/05/13
Simply fantastic - thank you!
26/05/13
Only improvement could be if you are booking at weekend then warn that your addrees label will not be sent until a working week begins.
26/05/13
very happy with the service provided.
26/05/13
no comment
26/05/13
Only second I've used parcel monkey but both times service was faultless. Highly recommended
26/05/13
No comment left by this customer.
26/05/13
Good price and delivered on time, the parcel was very fragile and arrived safely. will use again
26/05/13
No comment left by this customer.
26/05/13
No problems, great service. Many thanks
26/05/13
No comment left by this customer.
26/05/13
No comment left by this customer.
26/05/13
Excellent Service :)
26/05/13
Parcel still not arrived, card left even though person was in, whats the point in providing a telephone contact if its not used.
26/05/13
No comment left by this customer.
26/05/13
No comment left by this customer.
26/05/13
The only way I feel you can Improve is every time I have to send a parcel I have to put all my address details in, auto fill easier
26/05/13
No comment left by this customer.
26/05/13
Another outstanding delivery, Friendly driver, very helpful, Grimsby to Singapore in 3 days fantastic, will be using you again soon. thanks
26/05/13
Excellent service ,prompt ,and polite staff
26/05/13
Easy to book, good pricing.
26/05/13
No comment left by this customer.
26/05/13
l dont have a printer so glad you can supply label.quick and efficient.
26/05/13
A second tim this month that my parcels have gone missing, I have unhappy customer , please update me on the latest one , it has postcode
26/05/13
GreAt
26/05/13
No comment left by this customer.
26/05/13
Prompt collection, quick delivery : A+
26/05/13
Online tracking did not work and parcel went missing. Took 5 days to deliver when next day paid for
26/05/13
Great service. Would have liked the Citylink label to be available a bit sooner if possible.
26/05/13
City Link drivers are the very best...always collecting and delivering when they say!
26/05/13
I didn't receive an email telling me the label was ready to print.
26/05/13
It was an efficient service and I would use you again and would also tell my friends about you. Thanks again. Jain
26/05/13
PLEASED WITH THE SERVICE AND THE DRIVER IS VERY PLEASANT AND HELPFUL
26/05/13
If I had an aprx. collection time the service would be perfect.
26/05/13
No comment left by this customer.
26/05/13
No comment left by this customer.
26/05/13
Excellent service,will definatly use again,highly recommended.
26/05/13
parcel collected on time,, and delivered intact and on delivery date, will use again cheers
26/05/13
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