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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
very good and quick service
29/05/13
Easy and straight forward. Would use again
29/05/13
No comment left by this customer.
29/05/13
Very helpful, first class service and definately value for money, wont hesitate in using you again
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
Great service good price quick delivery
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
I booked a Collection and the driver did not turn up so had to rebook it and they still turned up late
29/05/13
city link are better than most other services
29/05/13
*********************EXCELLENT***************
29/05/13
everything excellent
29/05/13
No comment left by this customer.
29/05/13
fantastic service as always, highly recommend, thank you
29/05/13
Approximate collection time would be helpful, ie, am or pm so you don't have to wait in all day. Otherwise fantastic service.
29/05/13
late, but without further problems
29/05/13
All in all, a very good service. I encountered no problems, and it all went smoothly. I shall use you again. Many thanks.
29/05/13
I was recommend to try Parcel Monkey by a friend, and i was very pleased withe the service i received, very quick and efficient
29/05/13
Thank you for making your first booking with us and please come back soon. Also please thank your friend from us :-)
not happy to be fair, i have 2 unhappy customers, both want refunds! end of!
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
Easy to book and excellent service - better than i expected
29/05/13
Fantastic
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
No comment left by this customer.
29/05/13
very easy to use, quick service and thank you
29/05/13
I think I pressed the wrong button - sorry - your service was excellent as usual Many Thanks
29/05/13
You pressed the right button and thanks very much for your review.
Great service no issue
29/05/13
was picked up on time and deliverd on time happy
29/05/13
No problems, very smooth.
29/05/13
Very poor, I had to have somebody wait in until 1 p.m. Improve the service by giving a time slot please.
29/05/13
Our Response: At the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
I ordered, paid, it was picked up and delivered. Well done.
29/05/13
they were fast at collecting and delivering the parcel
29/05/13
No comment left by this customer.
29/05/13
DELIGHTED WITH NOT ONLY THE COST BUT ALSO CORRESPONDANCE
29/05/13
No comment left by this customer.
29/05/13
Best service! Been let down in the past by other companys. But not PARCEL MONKEY, and its so simple. A1.
29/05/13
Fantastic news, Thank you very much.
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