We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,937 reviews.
Excellent prices with excellent customer service.
25/09/10
Item badly damaged! NOT HAPPY!!!!!!!!!!!!! Last time i use your service
25/09/10
Courier did not collect! then when i chased them 30 minutes in que..no reason!! item still not delivered 5 days.....but do you give a shi
25/09/10
Great price for a great service 100% recomend
25/09/10
Even though thedriver missed his slot during the day. He came back in the evening to pick up. Thoughtful and cost efficient
25/09/10
No comment left by this customer.
25/09/10
Very cheap and reliable service. Outstanding value that cannot be found elsewhere.
25/09/10
No comment left by this customer.
25/09/10
courier did not turn up after waiting in all day reason ran out of time poor excuse it was my day off had to get mam to sit in waiting again
25/09/10
Service was excellent. Very reliable.
25/09/10
straightforward and Easy to use website. Greate service .Quick response
24/09/10
Didn't make it clear I couldn't use Amex. Card declined and I had to place a new order. Pickup and delivery were good.
24/09/10
No comment left by this customer.
24/09/10
I find it easier to drop the parcel at the carriers but they still want to collect - you could have an option to drop at carrier.
24/09/10
Very happy with service & price. We have used your service about 10 times now & very happy. We will definately be using you in the future.
24/09/10
it was so straight forward!! i will be useing you again, without a doubt, cheers and look forward to dealing with you again, cheers
24/09/10
fast and simple to get price and pay
24/09/10
No comment left by this customer.
24/09/10
A PROBLEM AT MY END FOR PICK UP, FULLY REFUNDED THANKS . WOULD USE AGAIN
24/09/10
Your service was just simply wonderful, welldone
24/09/10
No comment left by this customer.
24/09/10
great price , pick up good , delivery good , online tracking excellent .
24/09/10
Will use again, service was excellent.
24/09/10
No comment left by this customer.
24/09/10
No comment left by this customer.
24/09/10
As always you have done a great job at a great price. I will continue to use parcel monkey and encourage friends to do likewise.
24/09/10
always good, although the collection rebooking neve seems to work
24/09/10
No hassle, thanks!
24/09/10
Works as it should
24/09/10
Yes but price you quote varie for simple things in sensible size boxes but the price jumps? why other than that your service good apart
24/09/10
you managed to damahe my macpro. if i transported it in my own car with no box ....I WOUDLNT HAVE DAMAGED IT......
24/09/10
No comment left by this customer.
24/09/10
No comment left by this customer.
24/09/10
No comment left by this customer.
24/09/10
Poor Customer Service. Courier sometimes choose not to collect!
24/09/10
No comment left by this customer.
24/09/10
Excellent service
24/09/10
Your email system is no good as you took over a week to reply. A phone number would be ideal.
24/09/10
Really fast and efficient dealing with my problem of a missed collection even though it was not your fault but city links - Thanks
24/09/10
the collection driver is a credit to your workforce, he is so helpful and polite and I find using your service simple and enjoyable, thanks
24/09/10
