We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
Satisfied with items being successfully delivered, but wasn't next day as advertised. Would still use again though. Thanks
04/10/10
Very satisfied with the service, will use again. Thanks.
04/10/10
i have always had very good service from your company and hope to do so in the future thank you peter
04/10/10
Sorry - I didn't read that properly. I rate you as very good for the last transaction I had with you, but only satisfactory overall
04/10/10
great
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
Failed scheduled pick up noting 'no one in to collect from' - this was not true.
04/10/10
Possibly introduce a cheap next day or 2/3 day delivery
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
When a parcel has not been delivered,for whatever reason,Parcel Monkey should ensure the information given back to the customer is accurate.
04/10/10
I liked your service. We send several parcels at once so we would like a collection discount, as your driver is only paying one visit.
04/10/10
Always a good price and good service
04/10/10
Did what you said you would do, which is rare these days
04/10/10
YOU DELIVERY SERICE IS A+++++++++++++++ no complaints at all well done ,keep it up
04/10/10
very disappointed, will avoid in the future. Business reflects the daft name.
04/10/10
we were very pleased with your service. Excellent. Not sure if parcel has arrived... but so far, so good!
04/10/10
Easy service - and cheap!
04/10/10
fast efficient service, no complaints
04/10/10
No comment left by this customer.
04/10/10
3 parcels to 3 different addresses, all delivered next day without any problems. I look forward to using Parcel Monkey more in future.
04/10/10
100% better this time than my last experience
04/10/10
Glad to hear things went smoothly this time around!
Failed to collect Parcel from address. Shocking Service !! UPS via another courier collected next day !!!!!!!!!!!!!!!!!!!!!!!
04/10/10
Excellent next day delivery. No problems at either end and very quick too. Thanks
04/10/10
All fine, keep up the gppd service. Thanks.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
pick up was great however the delivery was not the next day infact it took 3 days to arrive even though it was within 30 miles of each other
04/10/10
Our Response: Sorry to hear your delivery was delayed on this occasion.
No comment left by this customer.
04/10/10
Excellent servive
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
Speedy, well priced but a tracking or/and iPhone app would be perfect?
04/10/10
Great suggestion! Thanks.
hi excellent service but would like an option to drop parcel at nearest depot
04/10/10
The collection very good, the delivery driver did not find the correct adress when delivering, Price very high compaired to Royal Mail
04/10/10
Original resolve was unacceptable but got to an acceptable solution in the end. Would be better if fewer customer service reps got involved.
04/10/10
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