We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,041 reviews.
APPALLING - WAS TOLD BY THE DIRECTOR NOT TO CONTACT THEM AGAIN !!! SHOCKING CUSTOMER SERVICE
11/10/10
Our Response: Unfortunately on this occasion your claim could not be processed since 'glass' is on our prohibited items list.
Cheap, easy, quick...
11/10/10
Very Happy with the service provided. Parcel was collected four hours after booking and arrived in Spain 4 days later. Excellent.
11/10/10
I have used parcel monkey 4 times now and have been delighted everytime. Never a delay or a problem. Many thanks
11/10/10
Superb professional service, absolutely no issues. recommended.
11/10/10
No comment left by this customer.
11/10/10
Briiliant service. Will be recommending to everyone i know. Many Thanks. xxxx
11/10/10
No comment left by this customer.
11/10/10
superb service as always , would be great if we could pay via paypal , w had a sticky moment when my last payment didntwork & couldn`t re-t
11/10/10
Very quick and efficient service at reasonable cost. Very pleased. Thank you
11/10/10
No comment left by this customer.
11/10/10
very good
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
Excellent delivery Would prefer earlier collection of goods very late collection Parcels2go use DHL/UPS with morning collection
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
JUST MAKE SURE CITY LINK DRIVERS USE UP TO DATE MAPS !! HAD TWO CALLS FROM DELIVERY DRIVERS UNABLE TO FIND DESTINATIONS.
11/10/10
thank you for a great service!
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
Collected AM and Delivered AM Next Day. Full Marks. Thank You.
11/10/10
No comment left by this customer.
11/10/10
very satisfied
11/10/10
No comment left by this customer.
11/10/10
Very good service and cheap
11/10/10
I opted for same day collection and next day delivery (before 6pm). The service was excellent and good value for money.
11/10/10
very good
11/10/10
No comment left by this customer.
11/10/10
Easy to use booking system. Very swift delivery. Highly recommended delivery company! :-)
11/10/10
I was so happy with the service...It was so easy no hassle...Much better service than royal mail
11/10/10
i paid for two parcels when you system went down quite some time ago and you never reimbursed. disgusting, numerous emails, no way to phone
11/10/10
It worked. Simple and easy
11/10/10
all parcles delivered next day - continual great service for our customers
11/10/10
The new extra paperwork for the courier is not environmentally friendly and a pain with more than 1 parcel. Please stop it!
11/10/10
You have managed to mess orders up multiple times and no signs of a refund. Thanks for nothing
11/10/10
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