We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,484 reviews.
this is the fourth time i've used you but its the first you've got everything right, well done, I'll use you again.
28/10/10
Feedback would have been Very Good except that I received a spurious "Missed Pickup" message that caused me some concern.
28/10/10
No comment left by this customer.
28/10/10
Excellent Service - very good value
28/10/10
No problems - I'm happy with the service
28/10/10
Recipient confirmed next day delivery by email and followed up swiftly with positive eBay feedback which must be good
28/10/10
Everything went smoothly. Good service, thanks.
28/10/10
As always, on time, as promised and delivered the same. Went beyond my expectations to help me with a query.
28/10/10
Very good response to same day collection order (just after 6). Person collecting was a little "off" with my wife though.
28/10/10
No comment left by this customer.
28/10/10
good.
28/10/10
I would have liked a response to my query about you ringing me back about an error which I thought I had made at the time.
28/10/10
No comment left by this customer.
28/10/10
Good price picked up and delivered without damage.
28/10/10
Easy, smooth service, all went as promised.
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
Excellent service and very competitive rates!
28/10/10
At the moment, I cant think of anything to improve - just love your service, keep up the good work :o)
28/10/10
No comment left by this customer.
28/10/10
Fast pick up/delivery, thank you.
28/10/10
Very good price for a heavy package, only slight downside were the delays between placing order and the ability to print off shipping label
28/10/10
No comment left by this customer.
28/10/10
Like to see post code look up otherwise brilliant service
28/10/10
my parcel was picked up within the time frame i chose and delivered the following day, i was very happy with the service i received.thanks
28/10/10
Very smooth transaction
28/10/10
Excellent service, but website was a bit confusing when trying to add a 2nd parcel. & had to re-enter info each time i used back on IE
28/10/10
No comment left by this customer.
28/10/10
Excellent service as ever!
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
collection was later than planned perhaps an e-mail sent at the beginning of the day with an approx time of collection would help
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
Loyalty points or regular user discount to keep using you as I regularly switch between you and parcel2go and interparcel.
28/10/10
have always found the service to be hassle free and excellent
27/10/10
No comment left by this customer.
27/10/10
I booked Courier with you Thursday for Friday collection, and they came Monday saying the job was booked for Monday, not happy.
27/10/10
Delivered within 24 hours of collection - just wish they'd picked up before 2.30pm as requested. Had appt at Doctor's 4pm.
27/10/10
