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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,812 reviews.
V.Good & prompt service for pick-up & delivery, but this is the 2nd parcel I've been unable to track. negative response to email & telephone
11/02/11
No comment left by this customer.
11/02/11
Another great service, Well pleased with the collection time and the speed of delivery.
11/02/11
PARCEL PICKED UP WHEN STATED GOOD PRICE,WILL RECCOMEND TO FRIENDS
11/02/11
Excellent service , no probs.
11/02/11
Couriers are always very polite and friendly
11/02/11
No comment left by this customer.
11/02/11
Courier didn't collect the parcel on scheduled day and said the building with 24h security desk was closed.Not ture.
11/02/11
Consistently Good
11/02/11
Good quick easy service
11/02/11
Very Good Service Excellent Will Be Using Again
11/02/11
Fab service, picked up exactly when they said they would, fantastic price, fast delivery and very pleasant driver - BIG THUMBS UP!
11/02/11
No comment left by this customer.
11/02/11
Very good and easy to use. But it would be good to have a collection time narrowed down to within a few hours instead of all day.
11/02/11
No comment left by this customer.
11/02/11
Good quick service
11/02/11
Good service
11/02/11
Could have had next day pick up if I wished, driver came early so didn't have to wait in all day, cost not too bad either
11/02/11
No comment left by this customer.
11/02/11
No comment left by this customer.
11/02/11
thank you
11/02/11
collected when arrange and delivered within 2 days
11/02/11
No comment left by this customer.
11/02/11
Your policy on claims for broken goods is ridiculous - lets a good service down.
11/02/11
Parcels do not get collected on the day of collections, we pay for next day delivery - often are longer than that.
11/02/11
No comment left by this customer.
11/02/11
No comment left by this customer.
11/02/11
the service is as described. cheap and very efficient!
11/02/11
We received the wrong parcel. We havbe no idea who's it is. Our parcel was never collected so we used a different courier.
11/02/11
No comment left by this customer.
11/02/11
Good service - and cheap! Thanks.
11/02/11
No comment left by this customer.
11/02/11
Excellent service, only recommendation would be to be able to input decimal values of weight for all weights such as 12.4kg etc. Great price
11/02/11
satisfied, although the guy who collected my parcel could've been more pleasant!!!!
11/02/11
No comment left by this customer.
11/02/11
No comment left by this customer.
11/02/11
No comment left by this customer.
11/02/11
Excellent service great value for money
10/02/11
can not fault your service or the couries you use.. city link are great/polite/on time/efficient, small prob -bad weather/late but ok..
10/02/11
No comment left by this customer.
10/02/11
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