We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,566 reviews.
easy to arrange & delivered on time, as always. many thanks
17/08/11
Although I booked the collection around 8am it was not collected until 10am the next day unlike previous times.
17/08/11
Delivered on time and able to track on line. 1st collection notes said 1 rather than 13 parcels but driver returned later to collect so OK
17/08/11
great service! thanks a lot!
17/08/11
No comment left by this customer.
17/08/11
perfect as ever
17/08/11
No comment left by this customer.
16/08/11
No comment left by this customer.
16/08/11
service was good, except there was a delay in delivery to the address because the address was not on the parcel
16/08/11
I am very impressed with the services parcel monkey offer. It is very efficient, trustworthy and reliable, am glad that I used the service.
16/08/11
i find parcel monkey to be very efficient and reliable, I am very happy with your service. please keep up the good work I'll recommend you 2
16/08/11
would be good if you could state am or pm pick up
16/08/11
Fast Service
16/08/11
No comment left by this customer.
16/08/11
No comment left by this customer.
16/08/11
Courier broke one parcel the other l do not know where it is after telling you to redeliver the remaining parcel 574194 it has not arrive
16/08/11
The parcel was collected as stated -a good service all round.
16/08/11
No comment left by this customer.
16/08/11
The parcel was collected promptly and arrived in Glasgow 0930 the next morning, excelent service,will use again, thanks
16/08/11
once again great service, parcel arrived at its destination the next day
16/08/11
No comment left by this customer.
16/08/11
A* every time - we don't trust anyone else with our parcels now!
16/08/11
Really excellent, hassle free service - would recommend
16/08/11
this delivery was rescheduled for 11th august but you didnt send it ...not good
16/08/11
Excellent as usual, always a pleasure to use. Great service
16/08/11
Very happy. Only found you through a friend though, otherwise wouldn't have heard of you.
16/08/11
I'll be using you again - cheaper than parcel2go for international shipping
16/08/11
More specific collection time would be wonderful, even just am or pm
16/08/11
Brilliant service : )
16/08/11
thank you i heard of you from a friend. i use you for delivering my ebay parcels. very easy to use,no problems at all. ace thanks.
16/08/11
As usual very reliable and easy to book, thankyou
16/08/11
maybe when i take parcels down to city link depot drivers get told instead of wasteing there time
16/08/11
My item was not collected for two days in a row and I'm still waiting for a refund! I have had to get my trusty UPS friends to help me out!
16/08/11
Great Service, Great Improvements with City Link, Before they failed to collect on number of occassions now they arriving as promised!
16/08/11
No comment left by this customer.
16/08/11
super service again
16/08/11
firts rate service picked up on time delivered on time very good
16/08/11
fantastic service you can rely on these guys!
16/08/11
Very efficiently dealt with & good to be able to track parcel in such detail.
16/08/11
yeah works well would use again
16/08/11
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