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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,820 reviews.
missed collection very poor!
12/12/11
missed collection very poor!
12/12/11
Excellent
12/12/11
Fast & Cheap Service
12/12/11
No comment left by this customer.
12/12/11
Fast and faultless every time. Thank you!!
12/12/11
No comment left by this customer.
12/12/11
everything went well will use again
12/12/11
the response is wrong - the service was excellent !
12/12/11
reliable pick-up, good service I haven't heard from the recipiant presume all is ok
12/12/11
I'm in impressed. Will use you again for sure.
12/12/11
Never used the site before, was slightly nervous, but everything went smoothly, will definitely be using again.
12/12/11
Collected when you said and delivered when you said what more can i ask :o)
12/12/11
No problem with PM, but City Link didn't pick up until 8.20pm after I had spent 20 minutes on phone, other parcels have been much better
12/12/11
Very good cheap service, i was quite suprised...ill be back =]
12/12/11
fantastic service,did exactly what it promised to do, easy to track where parcel was, very competetive prices
12/12/11
I didn't see see on your website when booking that the carrier you use would not collect from doorstep so I had to take it to the office
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
Excellent again thank you!!!
12/12/11
excellent price speedy service
12/12/11
Great service, very helpful driver.
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
always 1st class service when i use parcel monkey and cheapest i have found
12/12/11
cheap, easy to use, professional, informative and on time
12/12/11
Your service was quite good. I just think it could be nice to know the exact time of collection and delivery. Thank you.
12/12/11
Quick easy pick up and very fast delivery - very pleased
12/12/11
Great Service As Usual
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
I have always been so pleased with the service, it keeps me in touch with my grandchildren, Thankyou.
12/12/11
good service, no problems, satisfied, will use again, thank you
12/12/11
brilliant service thank you
12/12/11
No comment left by this customer.
12/12/11
Very happy thanks
12/12/11
Excellent service. Much improved website. Easy to use.
12/12/11
Booked next day delivery - it took two !
12/12/11
No comment left by this customer.
12/12/11
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